Quality Control Manager

About the role

Ensures accurate sample collection and quality control testing are performed for each manufacturing facility. Provides verbal findings and written test results to management and production staff in a timely manner. Assists Sales Manager with customer service issues as directed. Certifies results of laboratory findings as needed. Supervises the Technicians across all sites. Ensures timely reporting of results, communication with Operations and entry of data into Quadrel.

Responsibilities

- Promotes Aggregate Industries US Safety guidelines and standards as well as MSHA and OSHA regulations, ensuring that safety and compliance requirements are met and followed at all times. - Ensures all aspects of his/her role are executed in a safe manner. - Ensures Company vehicle is operated and maintained according to best practice and specified standards and procedures. - Obeys safety guidelines when on construction sites and Aggregate Industries US facilities - Promote and adhere to Aggregare Industries compliance policies. - Report any violation immediately to senior management or through your compliance officer. - Manage and assist the technicians to ensure all facilities are producing product within specification. - Raw Materials Control – Supervise the program to qualify raw materials for use in company products. - Plant Control – Ensure that plant settings produce the products within specification. Report any discrepancies to the facilities management & work with Operations to resolve any QC issues. - Product Control - Ensures that all testing is conducted efficiently and consistently to ensure accurate results. Ensure prompt communication of all results with Operations and entry into Quadrel. - Customer Service – Assist in responding to customer concerns and complaints - Examines laboratory samples to determine their physical and chemical properties. Uses a variety of instruments and calculations to determine conformity. Performs various tests to make certain that samples meet required standards. - Ensure Quality Control Plans are implemented and maintained. Audit annually for continued effectiveness - Communicates customer complaints and compliments to management. - Ensures timeous feedback to customers with regards to customer complaints, working closely with the relevant department for resolution.

Requirements

Education: Bachelor's degree or 5-7 years of equivalent experience Additional Education Preferred: Master's degree Field of Study Preferred: Engineering or Science

Qualifications

Required Technical Skills: Microsoft Suite (Excel, Office, Powerpoint) Google Suite (Gmail, Spreadsheets, Documents, Drive) SAP experience a plus

Benefits

- Competitive salary - Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings - Medical, Dental, Disability and Life Insurance - Holistic Health & Well-being programs - Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care - Vision and other Voluntary benefits and discounts - Paid time off & paid holidays - Paid Parental Leave (maternity & paternity) - Educational Assistance Program - Dress for your day