Quality Control Manager

About the role

The Quality Control Manager is responsible for maintaining and managing the ISO 9001:2015 certified quality management system of Allesco industries. Key responsibilities include ensuring processes comply with the certification, promoting quality awareness, reporting system performance, and collaborating with customers and vendors.

Responsibilities

• Ensure processes for the ISO 9001:2015 certified quality management system are established, documented, implemented, trained, and maintained.
• Promote awareness and training of quality policies, procedures, and customer requirements within the organization.
• Report on the performance of the quality management system and address any concerns or improvements needed.
• Work with customers and vendors to ensure final products meet their needs and requirements, and research and resolve quality issues.
• Establish, document, and maintain quality forms, logs, and records for all branches, ensuring quality inspections meet or exceed customer specifications.
• Prepare and revise QMS documents, prepare, document, and maintain certification/registrar audits and internal audit systems.
• Update, streamline, and review company processes and procedures.
• Manage and investigate return goods authorizations (RGAs) for all branches.
• Maintain and monitor internal customer credits by branch for each quarter and year.
• Maintain the document control system, Corrective Action, and Non-conformance systems.
• Report to senior leaders on quality issues, summarize CARs, RGAs, and NCRs.
• Investigate and resolve quality issues with materials and/or products.
• Maintain quality management documents, training records, and company records of compliance in cloud storage for all employees.
• Oversee and maintain records of compliance for multiple business requirements.
• Oversee and maintain records of lab samples and compliance reporting to Narragansett Bay Commission for our Wastewater Treatment system.

Requirements

• Education: Bachelor's degree or equivalent experience in engineering or science with specific ISO training.
• Experience: Minimum of 2-3 years experience in Quality Assurance and ISO 9001 standards, minimum of 2 years in a management position in Quality.
• Skills: Excellent writing and communication skills, training skills, excellent computer skills (Microsoft Office), ability to travel to each branch.

Qualifications

• Preferred Skills: Understanding of computer systems, project management, auditing certification, ability to deal with multi-levels of teams.

Benefits

We offer a comprehensive benefits package including health, dental, and vision insurance, paid holidays, paid vacation days, paid sick days, and a 401K plan.

Equal Opportunity Employer

Our company is committed to being an equal opportunity employer and does not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.