Quality Control Manager 1
About the role
Our mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service - safely and sustainably. To achieve this mission, we recruit great people to be part of our collegial and collaborative teams in engineering, design, project management, field service, plant operations, professional services and more. As one of the leading operating brands of Swire Water, our values of integrity, humility, endeavor, excellence and continuity make this an outstanding working environment. Our continuing success creates attractive opportunities for purpose-driven professionals to develop new skills, support vital industries, and grow their careers.
WesTech is seeking a Quality Control Manager to supervise and lead a team of quality control personnel supporting the fabrication of water and wastewater treatment equipment. This role is responsible for developing and executing quality strategies, systems, standards, and programs that ensure products, materials, and services consistently meet customer, regulatory, industry, and business requirements. The manager provides leadership and direction to Quality Control Engineers, Inspectors, and Coordinators, oversees internal quality and inspection programs, promotes continuous improvement initiatives, and serves as the organization's primary authority on fabrication quality matters. Successful candidates are strategic thinkers, strong technical leaders, effective communicators, and collaborative problem-solvers who can balance quality, cost, schedule, and customer satisfaction.
Responsibilities
- Lead the development, implementation, and continuous improvement of WesTech's quality control strategy, programs, standards, procedures, and quality management practices.
- Establish and oversee quality objectives, performance measures, priorities, and resources to ensure alignment with business goals, customer requirements, project needs, and applicable regulatory and technical standards.
- Serve as the organization's primary authority for fabrication quality, inspection requirements, supplier quality, and quality risk management.
- Promote a culture of quality, accountability, safety, and continuous improvement throughout the organization.
- Lead the development and governance of quality systems, inspection processes, standards, documentation, and supplier oversight programs that improve consistency, reduce risk, and support organizational growth.
- Monitor quality performance, analyze trends and risks, and implement improvement initiatives that enhance product quality, reliability, efficiency, and customer satisfaction.
- Provide leadership with quality metrics, program status updates, departmental performance reporting, resource planning information, and risk assessments.
- Collaborate with Engineering, Product Management, Manufacturing, Supply Chain, Project Management, and other stakeholders to improve product quality, fabrication practices, specifications, and business outcomes.
- Lead supplier quality programs, including supplier qualification, auditing, performance monitoring, development initiatives, and corrective action management.
- Establish and maintain risk-based inspection and supplier oversight programs, including self-inspection initiatives, supplier verification processes, and customer witness inspection activities.
- Oversee the development, implementation, and maintenance of Inspection & Test Plans (ITPs), workmanship standards, inspection procedures, qualification records, and verification requirements.
- Ensure quality and inspection requirements are consistently applied across suppliers, products, projects, and fabrication operations.