Quality Control Indexing Analyst

About the role

The Quality Control Indexing Analyst position is responsible for reviewing the quality of scanned patient medical records and loose documents in the medical record imaging system to ensure the highest level of quality possible.

Responsibilities

Other duties for this position include indexing all medical record documents to the appropriate patient folder, ensuring that each document is correctly assigned the appropriate document name and ensuring workbasket expectations are met. The Quality Control Indexing Analyst position also performs document prepping and/or scanning functions as needed.

• Prepping Functions - Processes documents for scanning and indexing by determining which documents need to be scanned as part of the patient’s medical record, preparing the documents, and sorting each document according to the correct patient encounter.
• Scanning Functions - Processes documents for indexing by performing daily maintenance on the scanner, performing a check of the documents to ensure they are ready for scanning, creating an appropriate batch for scanning, and scanning each batch ensuring that documents are scanned correctly and moved to the correct status.
• Transcribing Orders Functions - Identifies physician order document types and transcribes required components in the Epic order entry function.
• Indexes all medical record documents to the appropriate patient medical record and visit, ensuring that each document is correctly assigned the appropriate document name and 100% of the medical record pages are processed/captured.
• Locates and enters missing data, utilizes resources such as Master Document Listing, when necessary, to ensure accuracy of document type, and processes exception workbaskets.

Requirements

• Associate’s degree in health information management or related field required or additional two years of experience in lieu of degree.
• One year of general clerical experience, medical record experience, and/or other related experience.
• Experience working with document management strongly preferred.

Skills

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Ability to distinguish between the various documents and to quickly learn new and updated computer applications.
• Keyboarding proficiency and working knowledge of all the components of a medical record.

Qualifications

The ideal candidate will have a working knowledge of electronic health records, document capture processes, and auditing of proper placement of documents, as well as the ability to maintain a working knowledge of over 150 document types.