Quality Control Field Manager

This position’s primary focus is to ensure that operational functions within the organization meet the quality standards established by the Company, its customers, and applicable regulatory stakeholders. The role oversees inspections of active and completed work as well as field documentation of production progress throughout the project lifecycle within the Company’s GIS platform. Its focus on communication and organization facilitates the efficient flow of information between Quality Control staff and operational divisions.

Responsibilities

• Oversee the planning, organizing, scheduling, execution, monitoring, and successful completion of inspections for active construction and completed work orders throughout the Company.
• Oversee field inspection activities related to documenting construction progress and updating production information within the Company’s GIS platform.
• Ensure field observations, production updates, inspection findings, and supporting documentation are accurate and completed in a timely manner.
• Maintain complete knowledge of Company, customer, and regulatory requirements related to operational work performed under each individual contract.
• Maintain regular and consistent communication with Construction and PMO Management teams regarding production progress, project roadblocks, quality concerns, and documentation flow.
• In conjunction with Senior Leadership, establish Quality Control processes and procedures that reflect the Company’s commitment to consistent quality standards and accurate production reporting.
• Ensure the appropriate and timely documentation of Quality Control efforts throughout the organization.
• Utilize and provide meaningful and timely reports to management using key performance indicators to communicate production progress and the effectiveness of Quality Control efforts.
• Perform the duties of other Quality Control staff as needed.
• Effectively hire and manage Quality Control Department staff and, in conjunction with Management and the Human Resources Department, prepare and execute employee-related documentation and employee development and engagement efforts.
• Travel throughout the Company footprint as required.
• Perform other duties as assigned.

Requirements

• Associates degree in a utility construction-related program and 5+ years of related work experience with a focus on quality work and contractual adherence, or combination of education and experience required.
• Working knowledge of communication utility prints, specs, and units.
• Ability to read and understand written and verbal instructions, correspondence, and memos including contract language and unit descriptions.
• Effective and respectful written and verbal communication with all applicable stakeholders, both internal and external, at all levels of the organization.
• Team-oriented, keeping the organizational needs at the forefront.
• Proficient use of computer hardware and software including but not limited to Internet software and databases. Familiarity with Google-based applications is preferred.
• Understanding and use of general arithmetic such as addition, subtraction, multiplication, division, units of measure, and weight using whole numbers, fractions, and decimals.
• Ability to work flexible hours including long hours and weekends as needed.
• Valid driver’s license with favorable driving record required.

Core Competencies

• Servant leadership with a strong focus on employee and organizational development.
• Strong business insight and organizational savvy.
• Organizational improvement mindset with a strong focus on customer satisfaction.
• Manages complexity.
• Global and forward-thinking perspective.
• Strategic mindset.
• Ensures accountability.
• Courage.
• Instills trust.

Work Environment & Physical Demands

• Ability to safely wear various forms of Personal Protective Equipment (PPE) such as eye, foot, and hearing protection, safety vest, and hard hat.
• Frequent sitting, standing, and/or walking.
• Occasional bending, squatting, kneeling, crawling, or twisting on concrete, dirt, or gravel surfaces.
• Frequent standing on concrete, dirt, or gravel surfaces.
• Frequent use of sight (specifically, close to perform computer work), hearing, and voice.
• Occasional light to moderate lifting (up to 50 lbs).
• Occasional work in adverse weather conditions and uneven surfaces.
• Frequent use of hands, arms, and fingers to perform routine and repetitive tasks (particularly as they relate to the use of a computer, telephone, and other office equipment).
• Occasionally work in a loud environment.

Benefits

• Weekly paychecks.
• Paid time off, parental leave, and holidays.
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• 401(k) with company match.
• Stock purchase plan.
• Education reimbursement.
• Legal insurance.
• Discounts on gym memberships, pet insurance, and much more.