Quality Control

Essential Duties and Responsibilities

• Alerts and facilitates the coordination of the units needing inspection; provides inspection updates to the Inventory Management System where required by customer requirements.
• Ensures inbound units needing repair are placed in the proper area and tagged with available information regarding the required repair.
• Alerts Inventory Control and client on customer equipment that needs to be repaired; coordinates the repair schedule and provides updates to the Inventory Management System.
• Cleans and maintains medical equipment; performs decontamination on medical equipment, where required by customer requirements.
• Conducts basic function testing of medical equipment, such as system power-ups (certain function test procedures involve the use of medical grade Air and Oxygen (O2) gasses).
• Completes the necessary paperwork procedures associated with daily activities.
• Covers daily calls with the TEC office.
• Ensures all units have their original barcodes and that barcode label is accurate and readable.
• Ensures that all ship dates are met; follows established shipping and receiving procedures per MedTec Warehouse Standard Operating Procedures (SOPs).
• Facilitates physical inventory counts, cycle counts and parts management; verifies actual counts are as indicated in Inventory Management System; ensures that cycle counts are conducted where required by customer requirements.
• Ensures that units allocated are units used for orders.
• Ensures warehouse technician check sheets are correct.
• Establishes, organizes and maintains warehouse area per MedTec policies and procedures.
• Facilitates and assists with tradeshow staging and training on site as required.
• Reports any issues or discrepancies to management.
• Interacts with clients on inventory availability and allocation of inventory as required.
• May be responsible for track and tracing of small parcel shipments to Sales Representatives or hospital locations.
• Receives additional instructions and directions from Lead MedTec Technicians, TEC office, MedTec program and/or management.
• Performs other tasks/projects as requested by management.

Qualifications

• Ability to acquire TSA certification (required).
• Ability to be courteous and establish and maintain effective relationships with both customers and associates.
• Ability to effectively communicate technical information to non-technical audiences.
• Ability to work independently with minimal or sporadic direct supervision.
• Ability to obtain forklift certification.
• Must be self-motivated and possess strong attention to detail.
• Strong understanding of and inclination toward customer service.
• Up-to-date immunization for Hepatitis B or signed declination form.