Quality Control Associate (Repairs)

About the role

The Quality Control Associate (Repairs) position is located in Secaucus, NJ. The targeted budget for this position is $24/hour, which may be adjusted at any time.

Responsibilities

• Execute quality assurance best practices to ensure products meet Brilliant Earth’s high-quality standards.
• Perform finishing and cleaning for fine jewelry products, including rhodium plating, ultra sonic and steaming.
• Adhere to guidelines to ensure gemstones and metals are handled properly.
• Perform data entry in our ERP/MES systems, ensuring accurate product tracking in the system.
• Maintain the workspace in a clean, organized and efficient manner.
• Communicate and work cross-functionally with other teams, providing updates on status, issues and concerns.
• Adhere to product security and safety protocol and procedures.

Requirements

• Experience physically working with Jewelry and knowledge of Jewelry production / manufacturing processes.
• Computer skills and ability to utilize MES/ERP systems.
• Highly organized with a focus on execution and exceptional attention to detail.
• Exceptional time management skills and accountability.
• Ability to adapt quickly in a fast-paced environment.
• Team player with demonstrated communication skills and ability to work collaboratively.
• Interest in socially and environmentally responsible organizations and products.
• Safe access to the workspace, which requires walking up 1 flight of stairs.

Qualifications

• B1 level English Proficiency (Common European Framework of Reference for Languages).

Skills

• Physical ability to work with jewelry.
• Knowledge of jewelry production and manufacturing processes.
• Computer skills to utilize MES/ERP systems.
• Attention to detail and organizational skills.
• Time management and adaptability.
• Excellent communication and teamwork abilities.
• Safe workspace access.

Benefits

• Career Growth: Regular 1-1s with your manager, a variety of training opportunities, and an annual 360 review process for all employees.
• Diverse, Mission-Minded Team: Founded to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry.
• Lifestyle Spending Account: Company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education: Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts: As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Mental Wellness Perks: Access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities: Support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision: Multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k Match: We offer a generous 401k match.
• Paid Time Off: You’ll accrue 3 weeks of PTO in your first year.
• Parental Leave: Utilize our paid parental leave to bond and care for your new additions.
• Disability and Life Insurance: 100% employer-paid.
• Pre-Tax Commuter Benefits: Company-sponsored commuting benefits.

Pay

The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

Schedule

Details on the schedule will be provided during the interview process.