Quality Control and Assurance

About the Role

Sprout is seeking a proactive and detail-oriented QMS + Training Coordinator to drive quality, safety, and compliance standards across our facility operations. This role supports the maintenance of our QEHS Management System (ISO 9001, ISO 14001, ISO 45001), R2v3, NAID AAA, and internal policies, while also leading the development and rollout of SOPs and site-level training programs.

Responsibilities

• QMS Ownership & Documentation: Support the corporate Compliance Manager by controlling QMS documentation, including version control, approvals, and accessibility. Maintain audit, compliance, and certification records. Ensure operational process documentation aligns with approved SOWs and QEHS policies.
• Audit & Certification Readiness: Act as the site-level liaison during audits. Track and facilitate corrective actions. Support certification readiness with up-to-date documentation and practices.
• Training & Competency: Develop and standardize SOPs with operational SMEs. Support onboarding and recurring training on QMS, environmental, health & safety, and data security. Maintain training logs to verify workforce competency.
• Risk, Safety & Compliance: Support risk assessments for data security, environmental impact, and OH&S hazards.
• Cross-Functional Support: Participate in Gemba walks. Collaborate with warehouse, logistics, and technical teams for operational compliance. Present QMS metrics at safety committee meetings and site reviews.

Qualifications

• 1–3 years in compliance, quality, safety, or training coordination (industrial, manufacturing, or ITAD environment)
• Working knowledge of ISO 9001, R2v3, NAID AAA, or ISO 14001/45001
• Experience maintaining SOPs, training logs, or audit records
• Strong documentation skills and attention to detail
• Proficient in Microsoft Excel, Word, and SharePoint
• Able to lead cross-functional coordination and work in a warehouse environment (lift up to 30 lbs.)

Preferred Qualifications

• Experience in electronics recycling, data sanitization, or ITAD
• Lean, Six Sigma, or ISO internal auditor certification
• Familiarity with ERP or LMS systems
• Bilingual (English/Spanish)