Quality Control Analyst

About the role

Join a team with over 70 years of commitment to guiding members toward building a strong financial foundation. Teachers Federal Credit Union, recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, is one of the nation’s leading credit unions. As we expand our reach, we remain focused on being both a Best Place to Bank and a Best Place to Work, offering meaningful career opportunities from part-time roles to executive leadership.

Responsibilities

• Performs quality inspections of consumer and mortgage loan files to ensure compliance with established guidelines.
• Reviews files to ensure all loan applications and supporting documents are present, accurate, and complete.
• Records all mistakes or omissions; verifies all pertinent information in DNA; notifies appropriate staff members of errors or omissions noted.
• Ensures all mortgage loan files are received and sent to be scanned and stored.
• Compiles a monthly report reflecting the number of loans reviewed by branch or mortgage closer, detailing all errors or omissions, and distributes reports to appropriate credit union staff.
• Performs a post-close review of mortgage loans by processing reverification of income, employment, asset information, credit history, SSN, and appraisal.
• Submits post-close review files to underwriting for re-analysis and ensures completion within required time frames.
• Performs other duties as needed upon request from immediate supervisor.

Requirements

• High School Diploma or GED required.
• Minimum two years of lending experience required.
• Computer skills required.

Benefits

• Eligibility for an annual discretionary bonus program; some positions qualify for quarterly performance incentives.
• Paid time off for vacation, personal days, and holidays.
• 401(k) company contribution.
• Teachers pays 100% of Dental & Vision premiums.
• Tuition reimbursement for full-time employees.
• Exclusive employee discount of 0.96% APR on credit card loans and 1.00% APR on all other loans through Teachers.

Pay

The good faith range for this position is $25.50 - $30.50/hour. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.