Jobs · Quality Assurance · New York

Quality Auditor

The W Group · Brooklyn, NY · 1 mo ago
On-siteQuality AssuranceFull-time

About the role

The W Group is seeking a Quality Auditor to join their compliance team. This is a field-based, multi-facility role located in Brooklyn, NY, with some travel required across all W Group facilities.

Responsibilities

  • Congduct scheduled internal compliance audits across all W Group facilities using standardized tools and checklists developed by the Compliance Officer
  • Gather objective evidence through documentation review, direct observation, and structured staff interviews
  • Complete thorough audit reports documenting findings and observations; submit to the Compliance Officer prior to any communication to facility leadership
  • Conduct re-audits to assess the effectiveness of corrective actions
  • Verify that Plans of Correction are being carried out as written
  • Flag corrective actions that are incomplete, ineffective, or not yet implemented
  • Maintain organized audit records in our centralized tracking system (ALIS)
  • Identify recurring findings and cross-facility patterns for the Compliance Officer
  • Assist in compiling audit data for compliance trend reports
  • Support DOH survey readiness activities at facilities as directed
  • Identify documentation gaps and operational vulnerabilities ahead of surveys
  • Provide on-site support during active DOH surveys as needed
  • Build respectful, professional working relationships with facility administrators and staff
  • Communicate audit scope and purpose clearly at each site visit
  • Refer all regulatory interpretation questions to the Compliance Officer

Requirements

  • Bachelor's degree required; Healthcare Administration, Nursing, Social Work, or related field preferred
  • 1-3 years of experience in assisted living, ACF, ALP, or LHCSA healthcare compliance operations
  • Familiarity with NYS DOH survey processes and ACF/ALP/LHCSA regulatory requirements
  • Prior experience conducting audits, inspections, or structured compliance reviews preferred
  • Strong written communication and documentation skills
  • Highly organized and self-directed -- comfortable managing an independent field schedule
  • Proficiency with electronic records systems; ALIS experience a plus
  • Valid driver's license and reliable transportation required

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