Quality Assurance Technician - Urgent Need

Location: Sparks, MD • Duration: 12 months • Hours: 40/week • Pay rate: $20–30/hr • Contract on W2 (US Citizens or Green-Card holders only)

Schedule

• 1st Shift: Monday – Friday, 8:00 AM – 4:30 PM
• 2nd Shift: Monday – Friday, 1:30 PM – 10:00 PM

Note: Position requires operating a forklift and working in refrigerated (2–8 °C) environments up to 10 hours per day.

Responsibilities

• Maintain and control Quarantine, Hold, Expired, Return Goods, and Recalled product inventory.
• Process records and ensure timely disposition of all Quarantine and Hold product.
• Follow up on hazardous-waste disposal with contractors; maintain manifests and certificates of disposal.
• Create and finalize paperwork and reports for QA Holds, Recalls, CAPAs, Returned Goods, and Expired product reviews.
• Operate material-handling equipment (forklifts, turret trucks, order-pickers) for placement, placarding, and movement of product.
• Maintain accurate reports for the business unit and internal management.
• Answer questions and report information regarding Quarantine, Hold, Expired, Return Goods, Recalled product, and scrap.
• Complete RADR sample requests assigned to Quality.
• Provide direction and coordination to the warehouse team on segregation, identification, and movement methods.
• Support authorized scrap of product and actively participate in quality programs and project teams.
• Recommend continuous-improvement initiatives for department work processes and operating procedures.
• Assist the Quality Manager in preparing procedures, work instructions, hazardous-material shipping papers, and reference guides.
• Prepare reports on Quarantine, Holds, Expired product, Return Goods, scrap, and recall activities.
• Ensure all QA holds are properly recorded, product is secured, and disposition information is provided on time.
• Meet customer response-time requirements and follow corporate and regulatory policies.
• Document lot reconciliation and internal records for product retrieval.
• Report product damage to account representatives and obtain authorization for disposition.
• Discard non-conforming product via scrapping (compactor or authorized trailer) or donation orders.
• Create orders and arrange transport.
• Perform other duties as assigned.

Requirements

• High school diploma or GED; some college helpful.
• Hazardous Materials (RCRA) training required.
• Understanding of FDA, EPA, DOT, and OSHA rules and regulations.
• One or more years of warehouse experience, including computer skills; quality-control background helpful.
• Forklift certification and ability to pass equipment-driving tests (forklifts, turret truck/order-picker).
• Basic Windows PC skills; prior SAP knowledge desired.
• 3–5 years of distribution-process experience preferred.
• Ability to work with minimal supervision and follow established procedures.
• Demonstrated teamwork and ability to influence others in a dynamic environment.
• Solid written and verbal communication skills with strong attention to detail.
• Physical ability to lift or move 5–26 lbs continuously and 25–60 lbs frequently.