Quality Assurance Technician - Urgent Need

Location: Tempe, AZ • Duration: 12 months • Schedule: 40 hours/week, 1st shift • Pay: $20–30/hr • Employment type: W2 contract (US citizens or green-card holders only)

About the role

This position is a Quality Assurance Technician supporting the Field Assurance (FA) team. The associate will maintain day-to-day operations in the Field Assurance (Complaint Handling) Lab, ensuring timely completion of complaint returned-sample analysis. Familiarity with laboratory equipment, microscopes, biosafety practices, good laboratory practices (GLP), and clean-room environments is preferred.

Responsibilities

• Clean and disinfect lab spaces
• Collect, record, and accurately analyze sample analysis results data
• Conduct sample analysis testing outlined in protocols
• Decontaminate complaint samples received in the lab
• Document complaint samples received for evaluation
• Identify and escalate unexpected sample analysis results to the supervisor and franchise team
• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
• Maintain a clean and safe lab work environment
• Maintain professional working relationships with internal and external customers and support staff
• Participate in project planning, scheduling, and tracking
• Store and dispose of complaint samples in accordance with applicable procedures
• Support continuous improvement of lab processes and test methods
• Understand and follow procedures and regulatory requirements
• Use calibrated laboratory equipment and tools

Requirements

• Ability to work in cross-functional teams
• Basic problem-solving and troubleshooting skills
• Detail-oriented
• Proof of Hepatitis B vaccination series, willingness to undergo the series, or signed waiver
• Technical writing skills
• Proficient in Microsoft Office

Preferred Qualifications

• Ability to read engineering drawings
• Lab safety skills
• Experience with OGP Flash 500 Smartscope
• Oral and written presentation skills
• Experience performing testing per written directions
• Associate degree in technical studies, science, math, or engineering
• Medical industry (GMP) and/or lab experience

Physical Demands

• Regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle, or feel objects, tools, controls, and office equipment
• Frequently required to verbally communicate with other associates
• Occasionally required to reach with hands and arms, stoop, kneel, or crouch

Work Environment

The employee may work in an open cubicle environment and must be able to work in a team-oriented, fast-paced setting.