Quality Assurance Technician (QA Tech)

Plays a crucial role in ensuring that products or services meet established quality standards and food safety requirements throughout the manufacturing process.

Responsibilities

• Performs inspections and testing of materials, products, and processes to identify potential quality or food safety issues and reports findings to Quality Assurance Management for corrective or preventive action.
• Conducts sanitation and hygiene inspections, performs quality checks on raw materials, work-in-progress, and finished batches, and reports any non-conformances to QA Management for review or disposition.
• Conducts routine quality checks on raw materials, in-process products, and finished goods using established testing protocols and equipment.
• Samples incoming products.
• Documents and reports any deviations from established quality standards to quality assurance manager, production, and management teams.
• Participates in the development and implementation of quality improvement initiatives to enhance product quality, safety, and efficiency.
• Assists in the investigation and resolution of customer complaints related to product quality and safety.
• Collaborates with production teams to ensure that product specifications and quality standards are met consistently.
• Maintains a clean and organized work environment.
• Promotes a culture of food safety, quality, and continuous improvement.
• Serves as backup to Quality Assurance Technician-Exton, including all associated job functions such as:
  • GMP inspections
  • Swabbing
  • Pre-operational inspections
  • Product organoleptic testing
  • Preparing and sending samples to 3rd party laboratory

Requirements

• Minimum of two years’ experience in a quality assurance role in a food manufacturing environment required.
• Working knowledge of food safety regulations and industry standards including HACCP, BRC, and cGMPs.
• Ability to perform laboratory tests and measurements and use laboratory equipment effectively and efficiently.
• Strong attention to detail and the ability to identify and communicate quality issues effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite and experience with ERP systems and quality management software preferred.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

Qualifications

• High School Diploma or GED (minimum requirement)
• Food Safety Certifications such as PCQI, HACCP, or Food Defense

Physical Requirements

• Ability to stand for long periods of time
• Lift up to 50 lbs.
• Perform repetitive tasks
• Wear personal protective equipment, including a lab coat, gloves, ear plugs, and safety glasses due to seasoning/ingredient safety

Schedule

Full-time day shift with exact times and days of the week to vary. May involve very early hours. 40 hours with occasional overtime.

Work Environment

Fast-paced manufacturing environment that may involve noise exposure, standing for extended periods, walking, lifting, and repetitive motions.