QUALITY ASSURANCE TECHNICIAN (FULL TIME)

Location: Canteen - 205 Woods Lake Road, Greenville, SC 29607

Schedule

• Full time, Monday through Friday, 6:00 am to 2:00 pm
• Schedule may change during 1-week annual audit every year

Pay

$18.00 per hour to $22.00 per hour

Internal Employee Referral Bonus Available

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

About the role

Under general supervision and according to the established policies and procedures, conducts quality assurance audits, space inspections, shop inspections, mechanical space inspections, room and area inspections, and department evaluations. Incumbent is guided by thorough knowledge of computer software systems for quality programs, word processing, data management, supervision, and basic building system knowledge.

Responsibilities

• Plans, organizes, and controls functions of computerized Quality Assurance programs in maintenance operation
• Prepare, set-up system, and maintain computerized Quality Assurance program and schedule all inspections, audits, and evaluations as per established matrix
• Conduct all inspections, audits, and evaluations as per the established matrix
• Investigate all complaints regarding quality issues
• Operates and maintains Cleantelligent software system and all other data, hardware, and software systems related to the department's operation
• Support performance improvement and safety activities
• Audit, research, gather data, and prepare reports on quality assurance and day-to-day operations
• Respond to emergencies at the facility as directed
• Submits ideas on continuous quality improvement
• Takes minutes and participates in committees as required
• Must be able to drive a motorized vehicle on a daily basis
• Performs related and other department duties as required

Requirements

• Previous customer service experience, quality control, and auditing experience preferred

Qualifications

• Associates Degree in an Engineering or Business Field, and 5 years’ experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, or
• High School Diploma/GED and 10 years’ experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s
• The ability to read, comprehend, and transmit complicated detailed instructions in writing and orally
• Effective written (spelling/grammar) skills, computer proficiency (Microsoft Office, specifically proficiency in Excel & Word, etc.)
• Database management, accounting, and knowledge of various office equipment/systems

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.