Quality Assurance Technician

About the role

The Quality Assurance Technician performs a variety of quality control tests/inspections at various stages of the process to ensure products are manufactured to conform with all customer and company food safety and quality specifications.

Responsibilities

• Enter results of product evaluations and production checks into the computer database, using Microsoft Excel; analyze the data using charts, graphs and statistics, report trends to the QA Supervisor
• Publish reports based on the production data and non-compliance to specifications or standards
• Collect ingredient samples for analysis, conduct tests, initial and file raw material COA’s and report any results out of specification
• Conduct laboratory tests using equipment (but not limited to) weigh scales, measurement tools, pH meters, moisture analyzer, yeast gassing test, product scoring evaluations
• Clean and maintain laboratory equipment
• Perform line process audits for conformance to Standard Operating Procedure (SOP)
• Conduct process audits and line checks to ensure the manufacturing process is conforming to customer specifications
• Examine and document line inspections for compliance to standard operating procedures
• Sample product, learn how to prepare samples and conduct bake tests of products, and report a finished product evaluation
• Verify production sheets are complete and accurate; review, coach, train staff as needed
• Assist in training production employees on properly conducting tests or product sampling
• Place non-conforming product on QA Hold; oversee Hold product to ensure proper disposition is adhered to
• Conduct Hazard Analysis Critical Control line verifications
• Participate in plant self-inspections auditing Good Manufacturing Practices
• Perform daily flour tailings check
• Perform weekly scale and thermometer calibration checks
• Continuously strive to improve processes to eliminate waste
• Lead and contribute to the efforts of Continuous Improvement Teams
• Share with relevant staff daily shift recaps, communicate opportunities for improvement or observations
• Perform other required tasks as assigned

Requirements

• High School Diploma required
• Preferred 2-year degree in laboratory science, food technology or related field experience in food quality assurance role(s)
• Demonstrated knowledge of statistics, SPC fundamentals and laboratory skills
• Working knowledge of GMPs, HACCP, Food Safety, SQF requirement
• Solid computer proficiency in Microsoft applications such as Excel, Word, and PowerPoint
• Excellent verbal, written and presentation communication skills
• Ability to function and contribute in a team environment
• Bakery or other food industry training is a plus
• Regular and predictable attendance