Quality Assurance Technician

You must reside in Plympton, MA; relocation and sponsorship are not offered at this time.

Responsibilities

• Conduct process and product audits to document procedures, control plans, and specifications.
• Audit fixture assembly, perform first article inspection, and first piece inspections.
• Record audit findings in a database and work with factory personnel for corrective action requests and audit closures.
• Initiate non-conforming material/product disposition actions (e.g., QC hold, rework, scrap).
• Troubleshoot assembly and documentation issues to support production.
• Maintain quality documentation and ensure inspections align with the latest engineering changes.
• Assist with internal and external QMS audits.
• Perform basic computer operations using Microsoft Office, SAP, and other software tools to access drawings, bills of material, and documentation.
• Maintain record keeping and filing of work forms.
• Conduct failure analysis of products from production and customer returns.
• Occasionally use equipment to move materials for inspections and scrap processing.
• Check incoming and new parts against drawings and measure critical dimensions.
• Process scrap transactions in SAP and manage scrap disposition (recycle bins or return to vendor).
• Manage disposition of non-conforming material: quarantine, tag, and communicate with stakeholders (materials, team leaders, and technology).
• Cross-train and cover for other quality function roles, such as auditing and receiving inspections.

Requirements

• Minimum 5 years’ experience in fixture assembly, test, or a combination of both.
• Previous experience using SAP.
• Basic proficiency with Word, Excel, and PowerPoint.
• Ability to create/edit documents, tables, forms, and photos.
• Previous experience in QC, Customer Service, or as a Team Coordinator is preferred.
• Demonstrated leadership, teamwork, and communication skills.
• Proven initiative as a self-starter with minimal supervision required; positive attitude and strong interpersonal, communication, and organizational skills.
• Ability to handle multiple priorities, act independently, and use sound judgment.
• Technical knowledge of manufacturing processes in the assigned work area.
• Effectively communicate with team associates, assembly personnel, plant leadership, technology, documentation, and supply chain functions (e.g., sourcing and suppliers).
• Willing and able to obtain an equipment operator’s license within the first 2 months.