Quality Assurance Tech - Quality Assurance Tech II

Location: North Reading, Massachusetts (Onsite)

Compensation: $37 - $47 hourly

About the role

We are seeking a technically strong, hands-on Quality Assurance Tech II capable of working independently. This individual will support robotics hardware validation, including hands-on test execution, debugging software error logs, maintaining electromechanical systems, and ensuring test infrastructure is operational. The role requires operating effectively in ambiguous environments where established test plans may not yet exist.

Responsibilities

• Execute hands-on hardware validation tests on robotic systems.
• Develop and refine test approaches as the program matures.
• Debug software error logs and troubleshoot hardware and software interface issues independently.
• Maintain electromechanical systems, including routine inspections, preventive maintenance, and component-level repairs.
• Ensure test infrastructure is operational, including robotic platforms, sensors, actuators, and controllers.
• Interface with software tools to configure test environments and initiate test runs.
• Interpret test results, identify anomalies, and document findings.
• Escalate issues to engineering and science teams with clear documentation.
• Perform root cause analysis on hardware failures and system faults.
• Support system bring-up, integration testing, and commissioning of new robotic hardware.
• Maintain lab organization, tool calibration, and equipment inventory.
• Collaborate with Mechanical, Electrical, Software, and Automation engineers to resolve system-level issues.

Requirements

• A bachelor's degree in Electronics, Mechatronics, Robotics, Mechanical Engineering, Electrical Engineering, or a related technical field.
• A minimum of 2+ years of experience in hardware testing, electromechanical systems maintenance, or robotics operations, including hands-on experience troubleshooting electromechanical systems such as motors, actuators, sensors, and controllers.

Skills

• Ability to read and interpret software error logs, system diagnostics, and technical documentation.
• Proficiency with basic hand tools, electronic test equipment like multimeters and oscilloscopes, and diagnostic software.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks to associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, plus a certified Career Coach.