Quality Assurance Team Lead

Corporate Headquarters, 12575 Uline Drive, Pleasant Prairie, WI 53158

About the role

Ready to lead high-performing teams and deliver exceptional software quality? As a Quality Assurance Team Lead, you'll manage a high-performing team of QA analysts and automation engineers, shaping testing strategies, advancing AI-assisted testing, and driving automation innovation. Partner with business and technology teams to support successful application delivery and drive continuous improvement across our growing North American company.

Responsibilities

• Manage a team of QA analysts and automation engineers, providing technical guidance and mentorship to drive team growth and success.
• Develop quality strategies that align with business priorities, reduce risk, and ensure reliable, high-performing applications.
• Lead the advancement of automation and AI-assisted testing by implementing innovative tools, frameworks, and best practices that improve efficiency.
• Partner with business and technology teams to ensure quality is built into every stage of application delivery, from planning through release.
• Track and report quality metrics to guide leadership decision-making and drive continuous improvement across testing initiatives.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• 10+ years of experience in Quality Assurance and automated testing, with 3+ years in a leadership or mentoring capacity.
• Proven ability to translate business requirements into risk-based testing strategies.
• Working knowledge of RESTful architecture and hands-on API testing experience.
• Excellent communication, analytical, and problem-solving skills.

Uline does not participate in the H1-B lottery. All positions are on-site.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace; all new hires must complete a pre-employment hair follicle drug screening.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.