Quality Assurance Team Lead

About the role

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet!

Responsibilities

• Coordinate and assist in Quality and Sanitation activities within the facility, acting as a change agent, supporting, and promoting quality processes and implementation of new or improved quality programs within the plant.
• Serve as the primary point of contact for quality support to the production floor as well as other support functions.
• Interface with plant manufacturing personnel as needed including coordinating and assisting in Quality and Sanitation initiatives within the facility.
• Conduct floor audits and provide feedback to employees and supervisors.
• Back up all areas of the quality team as needed including but not limited to Microbiology, administrator, floor auditors, receiving quality.
• Support Golden rule/internal audit program. Standard bearer as needed.
• Support KHMS Implementation and Maintenance-chapter owner as needed.
• Help maintain Internal Audit program including coordination of quality programs and preparations of reports of inspection as well as participation in external 3rd party audits as required.
• Manage execution of site Food Safety Quality Program (QRMP) and HACCP programs.
• Support document control measures, backing up document control owner.
• Attend and maintain records and follow-up for Management Review.
• Conduct and follow through on all Corrective Action and Preventative Actions.
• Provide support in consumer complaint investigation and tracking.
• Utilize SAP including BI Reporting and input of COA results.
• Verify there are no testing equipment issues on the lines.
• Support Mock Recalls as needed.
• Support and help develop plant FSQ initiatives.
• Present plant FSQ initiatives ion large group/plant meeting settings.
• Support new hire FSQ initiatives.
• Ensure all products manufactured comply with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function.
• Follow instructions delivered during the training that explained the fundamentals of the Kraft Heinz Safety Process and keep himself/herself and others away from harm while performing his/her duties.
• Adhere to LOTO policy and procedures.

Requirements

Ability to work in varied indoor/outdoor conditions (0°F to 100°F+, wet, humid, confined spaces).

Physical ability to climb ladders, lift over 50 lbs., and perform tasks requiring agility, such as stooping, kneeling, and crouching.

Requires excellent vision (distant, peripheral, color-distinguishing) and manual dexterity for operating tools and machinery.

Ability to work in high-noise environments near moving mechanical parts, using necessary PPE.

Qualifications

Must successfully complete and receive a passing score on the Utility Qualification Exam as part of the selection process.

Skills

Excellent communication and interpersonal skills.

Strong organizational and problem-solving abilities.

Ability to work independently and as part of a team.

Benefits

Competitive Health, Vision, and Dental benefits.

Company match 401(k) Plan.

Company-paid Short Term Disability Benefits.

Pay

The starting hourly wage for this role is $28 - $31 per hour.

Schedule

This is a full-time position with shifts available on 2nd and 3rd shifts, 2:00pm – 10:00pm and 9:30pm – 6:00am respectively. OT may be needed.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet!

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.