Quality Assurance Specialist- Myrtle Beach

Quality Assurance Executive

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. A typical day includes:

• Assure complete and accurate processing of documents pertaining to sales.
• Focus on quality, accuracy, productivity, and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.
• Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.
• Review details of contracts with customers.
• Thoroughly review loan applications and financial documents with the customer and ensure proper completion.
• Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
• Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

Guest Experience And Company Standards:

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals and listen and respond appropriately to the concerns of employees.
• Always follow company policies and safety procedures.

Benefits

Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities

Benefit eligibility will vary by position.

Qualifications

Available to work a flexible schedule to include weekends and holidays.

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Skills

Ability to lift/carry/push/pull items up to 25lbs without assistance.

Company

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.