QUALITY ASSURANCE SPECIALIST

Description & Responsibilities

• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of UAM business goals.
• Independently performs audits/surveillance of UAM Processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding UAM processes which impact customer satisfaction.
• Collections and analysis of quality information from multiple sources for the development of quality strategy and programs.
• Evaluating existing Quality documentation and procedures for compliance and accuracy.
• Ability to problem solve and troubleshoot issues related to quality and/or operational issues while meeting deadlines.
• Leads and collaborates on non-conformance and CAPA investigations.
• Provides Audit support to operations teams including pre audit readiness verification, audit participation as needed, and post audit corrective action.
• Develops and implements databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Prepares and maintains a variety of company records and reports as required.
• Perform any other related duties including compliance tasks as assigned and needed

Required Skills & Knowledge

• High School diploma
• Excellent attention to detail and record keeping.
• Proficient in Microsoft word, Excel and Power Point
• Organized, attention to detail and maintain appropriate analytical skills.
• Excellent communication skills, both written and verbal.
• Excellent organization, prioritization, and problem-solving skills
• Normal math skills such as: add, subtract, divide, multiply
• Able to lift 40 lbs.

Desirable Skills & Knowledge

• Warehouse Quality Operations a plus
• Knowledge of the Aircraft Suppliers Association requirements a plus
• Knowledge of Aircraft parts / maintenance a plus