Quality Assurance Specialist

Responsibilities

• Support the Quality Manager (QA) as a global quality focal point across TAIT's operational and functional areas.
• Work closely with the Quality Manager (QA) to support quality assurance strategy, governance, reporting, and consistent ways of working globally.
• Lead or support NCR/IPI analysis, root cause reviews, defect investigations, and quality improvement activity across regions and functions.
• Conduct and support QC spot checks, process checks, and verification activity to ensure effective controls are in place and continuously improved.
• Support technical certifications, compliance requirements and product approvals where quality input is required, including but not limited to UL, CE and UKCA.
• Participate in design, production, project and operational reviews where quality risk, customer expectations or repeat issues require focused support.
• Support Lessons Learned processes across product lines, projects, regions and functions, ensuring outputs are captured and translated into improvement actions.
• Develop and support fit-for-purpose quality processes that improve consistency, repeatability, reliability, and customer outcomes.
• Conduct process verification audits and contribute to continuous improvement initiatives across the global business.
• Engage with engineering, production, project delivery, procurement and regional teams to embed quality principles early and consistently across the lifecycle.
• Identify and/or deliver quality-related training in collaboration with the Quality Manager (QA), LiNC and Learning & Development teams to promote quality awareness, upskilling, and consistency of approach across the business.

Qualifications

• 2+ years of experience in QA, QC, investigation, operational support, manufacturing, project delivery or technical lifecycle environments.
• Effective communicator with the ability to engage and influence cross-functional teams globally.
• Experience working with cross-functional teams such as procurement, engineering, production, project delivery and operations in a global context.
• Quality-oriented, with experience in Quality Assurance (QA), Quality Control (QC), NCR/IPI management, root cause analysis, testing, certification, and compliance frameworks such as ISO 9001.
• Comfortable navigating both detailed quality issues and system-level process improvements.
• Proactive in identifying risk, improvement opportunities, and preventative actions.
• Capable of supporting or delivering training that reinforces quality expectations and best practices across operational and technical disciplines.