Quality Assurance Specialist
About the Company
For more than 65 years, HEICO Corporation has thrived by serving niche segments of the aviation, defense, space, and electronic industries, providing innovative and cost-saving products and services. HEICO's high-energy culture focuses on delivering high-quality products and services to its customer base. The company fosters a dynamic environment that challenges team members to perform at their best. HEICO has been ranked by Forbes Magazine as one of the 200 "Best Small Companies" for four consecutive years.
About the Role
As a Quality Assurance Specialist, you will join a team of professionals within the Technical Services (TS) organization, providing quality and engineering oversight, guidance, and assistance to Business Units (BUs) within HEICO Parts Group (HPG). This role primarily involves quality assurance tasks such as compliance audits to FAA regulations, corporate policies, and industry standards. You may also support quality control and process excellence initiatives. The position requires significant interaction with BUs at various organizational levels.
Responsibilities
- Develop and maintain mutually trustful relationships with the Technical Services team and BU personnel.
- Assess BU compliance to HPG quality manual and policies, FAA regulations, and corporate policies through desk reviews and onsite audit activities.
- Classify nonconformances and generate audit reports.
- Conduct risk analysis for identified non-conformances.
- Facilitate and ensure closure of Corrective and Preventive Actions arising from audit activities.
- Ensure awareness of HPG corporate requirements at the BU level.
- Promote a quality-driven culture by applying effective quality practices and standards.
- Continuously improve HPG quality auditing tools and practices.
- Provide feedback on HPG Quality documentation to ensure compliance with regulatory requirements and alignment with business conditions.
- Facilitate implementation of changes warranted from feedback.
- Capture and flow best practices to BUs, harmonizing BU implementation of these practices, including inspection methodologies.
- Act as a process compliance/quality assurance consultant to BUs, fostering collaboration and utilizing best practices.
- Create training material and conduct training on quality assurance topics for BUs.
- Assist in developing quality inspection plans to help BUs streamline inspection methodologies.
- Support the HPG Quality Director in driving closure for customer complaints, analyzing trends, leading root cause and corrective actions to address defect trends.
- Help track waivers and mitigation plans as required.
- Conduct risk analysis for identified defect trends in partnership with key BU and TS personnel.
- Support the HPG Quality Director in establishing and monitoring BU quality performance indicators based on audit results and risk analysis.
- Perform additional tasks as assigned by the supervisor.
Benefits
- Competitive compensation
- Paid vacation and holidays
- Excellent 401K plan with company match
- Medical, dental, life, and disability insurance