Quality Assurance Specialist

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters. At Agropur, accountability means owning challenges and taking concrete action to achieve results.

Benefits

• Competitive and comprehensive compensation and benefits package focusing on your physical, financial, and emotional health
• Salary range: $69,500 - $86,900 (determined based on skills, education, training, and experience related to the position)
• Medical, Dental, Vision, Life, Short and Long-term Disability Insurance
• 401(k) with 7% company contributions
• 3 weeks Paid Time Off
• Paid holidays and 2 floating holidays
• Paid parental leave
• Advancement opportunities

Responsibilities

• Lead the implementation and continuous improvement of quality systems, including HACCP, GMPs, GLPs, and food safety protocols
• Coordinate routine audits and verifications of quality and food safety practices, ensuring compliance with regulatory and internal standards
• Review and analyze quality data (e.g., KPIs, test results) to identify trends and implement corrective actions
• Collaborate with production teams to resolve non-conformities and drive quality improvement initiatives
• Verify CAPA effectiveness and process controls are sufficient
• Coordinate supplier and customer complaint investigations, ensuring timely and effective response and resolution
• Oversee product and environmental sampling programs, ensuring accurate data collection and reporting
• Develop and deliver training programs for plant employees on quality and food safety requirements
• Ensure audit readiness by maintaining accurate and up-to-date documentation and records
• Assist, and may lead, regulatory and third-party audits, and provide guidance with the development of corrective action plans, ensure completion and closing of NC’s
• Monitor compliance with pre-requisite programs, such as pest control, sanitation, supply chain incoming materials, and allergen management
• Collaborate with the QA team, R&D, maintenance, production, and supply chain teams to maintain and update SOPs, testing procedures, and documentation
• Support the site’s quality continuous improvement initiatives by participating in cross-functional team meetings and projects
• Ensure timely execution of quality hold/release functions for raw materials and finished products
• Assist in the resolution of assigned customer complaints, including investigation, root cause analysis, corrective action, and timely written response to customer
• Oversee the certification submissions program to ensure all products are properly being managed under the designated certifying bodies
• Compile information and submit Corrective Action Reports (CARs) when facility issues result in supplier complaints

Requirements

• Associate's Degree from a two-year college or technical school in Food Science, Microbiology, or related field required
• Bachelor’s Degree in a related field preferred
• Equivalent combination of education and/or experience may be considered
• Minimum three (3) years of experience in quality assurance in a food manufacturing environment required
• Experience with HACCP, GMPs, GLPs, and regulatory compliance required
• HACCP Certification preferred
• SQF Practitioner or PCQI certification preferred

Schedule

Monday - Friday