Quality Assurance Optical Supervisor

Major Functions

The major functions of this position is:

• To ensure all Maui Jim Rx product is manufactured to the highest of quality standards, exceeding customer expectations.

Salary

Salary Range: $56,000 to $65,000

Schedule

2nd Shift: Monday through Thursday (3:00 PM to 11:30 PM) & Friday (2:30 PM to 11:00 PM)

Essential Duties

• To continually seek improvement in every aspect of the position and departmental functions.
• Identify and solve problems, recommend and implement process improvements.
• Monitor the workflow through the Rx QA department including Final Inspection and RX Production Coordinator, as well as the productivity of each task.
• Supervise resources to achieve consistency and maximum quality.
• Track and monitor the attendance of the Rx QA staff including vacations, over-time, and absences.
• Verify attendance is accurately documented.
• Complete annual performance reviews and goal setting within team.
• Aid in growth and development of team.
• Manage employee issues including hiring, corrective actions, maintaining department standards and Company policies.
• Follow lab guidelines for ANSI standards and Maui Jim quality control guidelines to ensure that all Rx jobs meet the criteria before shipping.
• Train Rx QA team to follow guidelines and proper reporting procedures to address issues and to achieve goals.
• Work with all lab supervisors to correct quality control issues that occur and resolve issues in a timely manner.
• Troubleshoot and research redo issues to identify areas of concern for Lab, warranty and Dr redos.
• Evaluate redo & breakage data to communicate areas of improvement.
• Document in the order and provide appropriate codes for reference.
• Work with Rx Inspector to evaluate Dr., warranty and Lab redos to provide critical feedback and process improvements.
• Set up International RX processes and procedures.
• Work with each international offices to understand the proper reporting and return of redo jobs.
• Utilizes problem solving skills, teamwork building strategies, process control, and continuous process improvement tools to meet or exceed the departments key operating performance indicators.
• Facilitate meetings with each shift and department at regular scheduled intervals. Communicate the department goals and objectives, successes, process problems, and any preventive actions that need to be taken, etc.

Qualifications

• Three plus years leadership experience in a fast-paced Rx lab-manufacturing environment.
• Excellent supervisory and QC skills.
• Optical/Optician experience.
• Ability to lead a team.
• Thorough understanding of optics and lens manufacturing.
• Ability to work independently.
• Dependable, responsible, high integrity.
• Excellent verbal and written communication skills.
• Must display courtesy and tact in handling employees.
• Must demonstrate good teaching and mentoring/coaching skills.
• Must demonstrate good problem solving skills.
• Must have the ability to work in an organized fashion and meet deadlines.
• Good planning/scheduling/coordinating skills necessary.
• Microcomputer experience.
• Ability to identify cost savings opportunities.
• Mechanically inclined.