Quality Assurance Manager, Senior

Responsibilities

• Develop, implement, and maintain the program Quality Management System (QMS).
• Establish quality standards, performance metrics, and quality assurance procedures supporting program execution.
• Conduct quality audits, inspections, assessments, and compliance reviews across all functional areas.
• Monitor contract performance to ensure compliance with customer requirements, quality standards, and company policies.
• Identify quality risks, trends, and process deficiencies and implement corrective and preventive actions.
• Cook up continuous process improvement initiatives that enhance operational performance and customer satisfaction.
• Analyze performance metrics and prepare executive quality reports and dashboards.
• Cook with Government audits, surveillance activities, and customer quality reviews.
• Conduct quality training and mentor personnel on quality management principles and best practices.
• Verify contractual deliverables meet established quality and performance requirements prior to submission.
• Promote organizational compliance with applicable industry standards, regulations, and contractual requirements.
• Foster a culture of continuous improvement, operational excellence, and customer-focused service delivery.

Requirements

• Active Secret Clearance
• Minimum 15 years of experience supporting quality assurance, quality control, process improvement, or compliance management for Government or Department of Defense programs.
• Experience supporting Department of Defense, Joint, Combatant Command, Service Component, or Special Operations organizations.
• Experience developing and managing Quality Management Systems (QMS), conducting audits, and implementing corrective action programs.
• Demonstrated ability to brief senior Government and corporate leadership on quality performance, compliance, and continuous improvement initiatives.
• Bachelor’s degree in quality management, Business Administration, Engineering, Operations Management, Logistics, or a related field.
• Experience supporting large, geographically dispersed Government contracts involving logistics, facilities, mission support, or operational services.
• Experience utilizing ISO 9001 Quality Management Systems, Lean Six Sigma methodologies, Power BI, Microsoft 365, SharePoint, or other quality management and reporting tools.
• Professional certifications such as ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), ASQ Certified Quality Auditor (CQA), Lean Six Sigma Black Belt, PMP, or equivalent quality management certifications are preferred.

Qualifications

Required qualifications include:

• Active Secret Clearance
• Minimum 15 years of experience supporting quality assurance, quality control, process improvement, or compliance management for Government or Department of Defense programs.
• Experience supporting Department of Defense, Joint, Combatant Command, Service Component, or Special Operations organizations.
• Experience developing and managing Quality Management Systems (QMS), conducting audits, and implementing corrective action programs.
• Demonstrated ability to brief senior Government and corporate leadership on quality performance, compliance, and continuous improvement initiatives.
• Bachelor’s degree in quality management, Business Administration, Engineering, Operations Management, Logistics, or a related field.
• Experience supporting large, geographically dispersed Government contracts involving logistics, facilities, mission support, or operational services.
• Experience utilizing ISO 9001 Quality Management Systems, Lean Six Sigma methodologies, Power BI, Microsoft 365, SharePoint, or other quality management and reporting tools.
• Professional certifications such as ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), ASQ Certified Quality Auditor (CQA), Lean Six Sigma Black Belt, PMP, or equivalent quality management certifications are preferred.

Skills

Desired skills include:

• ISO 9001 Quality Management Systems
• Lean Six Sigma methodologies
• Power BI
• Microsoft 365
• SharePoint

Benefits

The Proposed Salary Range For This Position Is $86,100 - $181,000