Quality Assurance Manager I
DHL Supply Chain · Westerville, OH · 4 days ago
On-siteQuality Assurance$85k–$150k/yrFull-time
About the role
Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?
Responsibilities
- Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity across single or multiple sites and/or single or multiple customers
- Confirm requests for quality support from the site and communicate policies and procedures
- Serve as expert regarding selected governmental regulations for the site(s)
- Act as proactive liaison with customer for quality assurance across site(s)
- Develop, manage, and oversee site quality resources
- Support global and cross-sector Quality and Regulatory initiatives as required
- Support validated processes as applicable for regulated hardware, equipment, and software systems
- Oversee maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions
- Oversee the licenses, permits, and