Quality Assurance Manager - Food Safety

Essential Functions & Key Responsibilities

• Provide leadership in consumer safety, product safety, product quality, regulatory compliance, and technical excellence.
• Manage multiple priorities while ensuring the safety and quality of all products produced at the facility.
• Lead the internal audit program and assess the effectiveness of quality systems.
• Report quality system performance to management and recommend improvement opportunities.
• Communicate the site's quality vision and quality objectives to plant leadership.
• Foster a culture of food safety, quality awareness, and compliance throughout the facility.
• Partner with plant leadership to ensure quality programs and systems are effectively implemented.
• Maintain food safety programs including HACCP, SQF, BRC, or equivalent systems.
• Ensure ongoing audit readiness and conduct annual reviews of quality systems and programs.
• Track, analyze, and communicate Quality Performance Indicators (KPIs) to support continuous improvement.
• Manage regulatory agency relationships, inspections, and compliance activities.
• Ensure compliance with GMPs, sanitation programs, pest control programs, and zoning requirements.
• Lead, develop, and train Quality and Sanitation team members.
• Stay current on industry trends, regulatory changes, and best practices in food safety and quality.
• Lead customer and consumer complaint investigations and resolution efforts.
• Conduct root cause analysis and implement corrective and preventive actions.
• Ensure products meet all safety, quality, customer, and regulatory specifications.
• Promote and maintain a safe work environment and adherence to all safety policies and procedures.