Quality Assurance Manager - Dairy/Cheese

About the role

The Role

As the Quality Assurance Manager, you’ll be a site quality leader—responsible for implementing and maintaining best-in-class quality assurance programs and systems. You’ll lead a small team and work cross-functionally with Production, Innovation, and Operations to ensure our products meet the highest standards for safety, compliance, and customer satisfaction.

• Lead the site’s Quality Management and Food Safety programs, ensuring compliance with internal and regulatory standards.
• Cook up and support third-party audits, internal audits, and regulatory inspections.
• Manage customer complaints and lead root cause investigations, corrective actions, and prevention strategies.
• Drive continuous improvement in quality performance, including GMP standards, product compliance, and complaint reduction.
• Partner with Operations and NPD teams to support new product development, product launches, and process optimization.
• Lead HACCP review processes and ensure accurate documentation and reporting.
• Coach and develop the QA team, fostering a strong food safety and quality culture across the site.

Requirements

About You

• If you’re a hands-on Quality Assurance professional with a strong background in food manufacturing and a passion for driving high standards. You’re confident leading teams, solving problems, and influencing others to do things the right way, this may be the role for you.
• You will have the following skills and experience in;
• Degree in Food Science, Food Technology, or a related discipline.
• Minimum of 5 years’ experience in Quality Assurance roles within the food manufacturing sector
• Strong understanding of HACCP, BRCGS/GFSI, and quality systems.
• Proven track record managing audits and regulatory compliance.
• Strong stakeholder engagement skills and the ability to influence and lead cross-functional teams.
• Passion for driving improvement and delivering high-quality outcomes.
• Ability to work under pressure and manage competing priorities.
• Familiarity with Lean or Continuous Improvement methodologies.
• Strong report writing, analytical, and problem-solving skills.
• High attention to detail and ability to manage complexity.