Quality Assurance Lead 1.19

About the role

The IT Quality Assurance Lead position is for 12+ months, with the option of extension, and is located in Raleigh, NC.

Responsibilities

• Ensure the IT Program produces high quality outcomes and deliverables.
• Document processes and other artifacts.
• Work with the business and technology teams to identify process owners.
• Drive organizational quality through process agreement and adherence.
• Be an expert in Visio or other process documentation software.
• Have excellent facilitation skills.
• Have knowledge of PMI processes, methodology and best practices, as well as Agile (Scrum and SAFe are ideal) methodology.
• Have experience in traditional 'waterfall' project management as well as agile project management, and be well versed in PMI methodology.
• Have experience in IT and healthcare project management.
• Be an expert in crafting high quality project and program documentation based on their expert knowledge of PMI and project management processes.
• Mock up process designs based on best practices combined with program institutional knowledge.
• Manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline-driven environment.
• Use Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software.
• Use process documentation software and process documentation generation. Microsoft Visio is highly desired.
• Have skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels.
• Have expert knowledge of Agile principles, processes, and methodology. Scrum and/or SAFe preferred.
• Have Six Sigma Certification.
• Have MITA knowledge or experience.

Requirements

• 7 Years Expert knowledge of PMI processes, methodology and standards.
• 7 Years Knowledge of planning, design and implementation of a Program Quality Management program including the policy, framework and procedures.
• 7 Years Demonstrated ability to manage multiple priorities and projects, function in a fast-paced moving constantly changing, deadline-driven environment.
• 7 Years Proficient use of Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software.
• 7 Years Expert use of process documentation software and process documentation generation. Microsoft Visio is highly desired.
• 7 Years Skills in persuasion, negotiation, relationship management, conflict resolution, and effective oral and written communication at all levels.
• 7 Years Expert knowledge of Agile principles, processes, and methodology. Scrum and/or SAFe preferred.
• 3 Years Six Sigma Certification.

Qualifications

• Medicaid experience preferred.
• MITA knowledge or experience.
• Understanding of CMS’ Seven Standards and Conditions and the Medicaid program.