Quality Assurance Laboratory Technician

About the role

Under general direction, perform finished product and in-process testing procedures and provide resulting information to Manufacturing, Process Engineering and Product Development as required by specification or as assigned by management.

Responsibilities

• Perform all tasks safely and in accordance with established ISO procedures.
• Utilize control charts, histograms, and other Statistical Process Control (SPC) tools and measurements effectively, and recommend improvements based on statistical data and observations.
• Operate all diagnostic equipment to fulfill job responsibilities.
• Assist with Calibration and Material Systems Analysis (MSA) of test equipment where required.
• Coordinate with Quality Leadership, Quality Engineer, Shift Supervisor, Line Leader, Production Technician, Process Engineer, and other Operations team members to resolve issues or discrepancies.
• Actively participate in safety, product, and compliance audits.
• Accurately enter data into Quality Windows, analyze the data, and report trends that may indicate process issues.
• Participate in continuous improvement initiatives for the QA and Operations teams.
• Communicate effectively with internal customers as well as co-workers to solve problems and enhance capabilities of the team.
• Provide training to others as needed.
• Fulfill additional duties as assigned, including active participation in root cause analysis and corrective actions stemming from Customer Issues and Internal Non-Conformances.
• Promote awareness of customer requirements throughout the organization and ensure familiarity with product specifications and tolerances.
• Meet production output requirements in a timely manner, while adhering to all departmental rules, regulations, and procedures.

Qualifications

• High School Diploma or equivalent required.
• At least 2 years’ manufacturing experience.

Working Conditions

• Job functions will be carried out in the Quality Lab (environment controlled) and the Production (non-environment controlled) area.

Effort / Physical Demands

• Candidates must be able to lift up to 25 pounds occasionally.
• Requires the ability to prioritize work effectively and make informed decisions.
• Proficiency in reading charts, documenting numbers, and recording events both on paper and digitally, required.
• Able to interpret electrical indicators and laboratory equipment readings.
• Able to follow written and verbal instructions.
• Understands goals of the group and interact with digital and basic computerized record & control systems.