Quality Assurance Evaluator

Essential Duties

• Makes sure quality assurance protocols and procedures are fully implemented and executed.
• Makes sure overall quality processes and production provided by the PMEL adhere to the requirements of the PWS, TO 00-20-14, and other applicable directives.
• Selects and performs all Quality Reviews and Process Reviews as directed by the PMEL Automated Management System and management.
• Identifies trends, facilitates root cause analysis, and makes recommendations for improvement to management at all levels.
• Prepares QMS records for submission to internal and external agencies.
• Conducts parameter verification, inspects for physical condition, accuracy, reliability, traceability, and safety compliance. Reports and documents the results.
• Observes certifying technicians perform applicable processes and reports all findings to the PMEL Manager.
• Operates the PAMS QA module, maintains the PAMS Quality Deficiency Report (QDR), Not Reparable This Station (NRTS), T.O. Deficiency Report (AFTO22) Logs, and Request for Calibration Responsibility Determination (AFTO 45).
• Processes completed TMDE through the QA module, and documents results of Quality Program Reviews (QR).
• Verifies the correct usage of Maintenance Data Collection (MDC) and Quality Program coding.
• Monitors laboratory environmental conditions to ensure temperature and relative humidity are maintained within limits established by T.O. 00-20-14.
• Performs Evaluator Proficiency Evaluations (EPE), as required, on alternate and augmentee PMEL Quality Assurance Evaluators.
• Performs in-depth and careful analysis of reviews to determine the Root Cause of failures. Collects and compiles data for Trend Analysis.
• Participates in process to implement corrective actions and make recommendations for continual improvement throughout the PMEL.
• Aids PMEL Manager and Technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE.
• Aids PMEL Manager and Technicians III in evaluating training and qualification requirements for all PMEL personnel.
• Provides technical guidance and training to technicians as needed.
• Aids PMEL Manager in duties and responsibilities.
• May be required to act as PMEL Manager during absences.

Desired Knowledge, Skills & Abilities

• Extensive experience in aligning, troubleshooting, repairing and calibrating advanced electrical, electronics, electro-mechanical, physical, dimensional, mechanical, optical, and thermal Test Measurement and Diagnostic Equipment (TMDE) in the assigned Precision Measurement Engineering Laboratory (PMEL).
• Advanced knowledge in calibration traceability, metrology techniques, laboratory practices and AFMETCAL Program functions and procedures.
• Excellent computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs.
• Working knowledge of advanced software applications is preferred.
• Ability to use the PMEL Automated Management System to ensure accurate data entry and complete reports.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff.
• Strong professional customer service skills, including active listening, prompt service and follow-up.
• Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions.
• Strong organizational skills with ability to follow established priorities to meet contractual requirements.
• Ability to communicate issues to management.
• Ability to learn and understand corporate policies and procedures and how they relate to goals.
• Ability to perform basic to advanced mathematical computations.
• High degree of self-motivation and the ability to work independently.
• Ability to multi-task.

Required Qualifications

• High School Diploma or equivalent.
• Minimum of eight (8) years of verifiable positive US Air Force PMEL or calibration technical experience required.
• Must satisfy background check criteria and be able to obtain a security clearance.
• Must be able to provide documentation of equipment and area discipline qualifications.
• Must be able to provide documentation of proven excellent quality record as a calibration technician if applying as a Technician II (or equivalent) to show readiness for progression.
• Experience to include inspecting, troubleshooting, repairing, overhauling, aligning, calibrating, and certifying TMDE, and metrology laboratory working standards required.
• Previous Quality Assurance experience preferred.