Quality Assurance Engineer, Manufacturing

About the role

Xometry is seeking Quality Engineers to join our dynamic team. The ideal candidate thrives under pressure, excels in problem-solving, and is passionate about transforming the manufacturing industry.

Responsibilities

• Develop and enhance supplier quality culture through process improvement projects
• Lead or participate in projects to refine quality programs and procedures
• Set up Global Partner Network for success
• Utilize lean and sigma quality tools to resolve non-conformance and customer return material authorization (RMA) issues
• Manage supplier-related non-conformance (NCR), service correction action request (SCAR), and corrective action request (CAR) activities
• Ensure compliance with company policies and procedures
• Analyze non-conformance trends to evaluate corrective action effectiveness
• Solve and follow up on troubled orders to improve supplier quality
• Apply engineering knowledge to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections and communicate with suppliers to resolve issues
• Participate in QA and RMA meetings (live reviews)
• Oversee internal production quality from a quality perspective
• Maintain and review quality metrics for publication
• Aid Quality Control Lab as necessary
• Support Quality Management System requirements
• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams
• Communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Drive actions to completion and support all supplier quality field activities
• Aid in continuous improvement activities

Qualifications

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field (preferred)
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• Strong organizational skills and ability to work in a dynamic environment
• Able to multitask, meet deadlines, and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD models & drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Familiar with Zendesk, Asana, SolidWorks, Tableau