Quality Assurance Engineer, Manufacturing

About the role

Xometry is seeking Quality Engineers to join our dynamic team. This role requires strong problem-solving skills and the ability to prioritize effectively under pressure.

Responsibilities

• Develop and enhance supplier quality culture through process improvement projects
• Lead or participate in projects to refine quality programs and procedures
• Utilize quality tools like lean and sigma to resolve non-conformance issues and manage customer return material authorizations (RMA)
• Administer supplier-related non-conformance reports (NCR), service correction and action reports (SCAR), and corrective action reports (CAR) in a timely manner
• Manage supplier-related non-conformance trends to assess the effectiveness of corrective actions
• Solve troubled orders and improve supplier quality
• Apply engineering knowledge to ensure quality hardware meets customer requirements
• Analyze and communicate the impact of manufactured part rejections to suppliers
• Oversee internal production from a quality perspective
• Review and publish quality metrics
• Support QA and RMA meetings (live reviews)
• Participate in and provide input on initiatives to simplify and automate complex processes
• Interface with various departments to ensure manufacturing processes meet customer quality and satisfaction standards
• Communicate with suppliers, internal/external customers, and leadership to drive quality improvements
• Aid Quality Control Lab as necessary

Qualifications

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field (preferred)
• 5+ years of experience in engineering, quality role, or equivalent
• 5+ years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines, and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD models & drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of process certification/process robustness
• Superior analytic and articulation skills

Preferred Qualifications

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Familiar with Zendesk, Asana, SolidWorks, Tableau