Quality Assurance Engineer II (Switchgear Division)

About the role

This position will lead and coordinate quality improvement activities for the Switchgear Division by analyzing quality issues, identifying root causes, and driving corrective action implementation. Manage and support the Quality Management System (QMS), ensuring effective quality assurance processes and ongoing compliance with ISO 9001 requirements.

Responsibilities

• Support and lead root cause investigations for production, process, or field issues to support divisional goals.
• Support and lead corrective action development and implementation for production, process, and field quality issues. Verify effectiveness of implemented corrective actions to improve quality performance.
• Lead work with Switchgear Division departments to develop 5-WHY and Failure Mode and Effects Analyses (FMEA) problem-solving techniques for divisional needs.
• Review, trend, and close out nonconformities and incidents on time and as required.
• Assist Engineering and Production personnel to identify design problems.
• Collaborate with suppliers, incoming inspection, in-process inspection, production, and engineering to resolve in-process product assembly problems.
• Participate in and/or lead internal audits upon request. Work with all departments to help close audit findings in an effective and timely manner.
• Coordinate continued evaluation of procedures and documentation throughout the Switchgear Division. Verify completeness, accuracy, and lack of redundancy.
• Facilitate in-house quality assurance and manufacturing improvement programs throughout the Switchgear Division.
• Analyze field service reports and identify trends to develop preventative action plans.
• Travel to customer or supplier locations to audit, analyze, and remedy quality problems.
• Assure quality records are generated, retained, stored, protected, and disposed of according to Switchgear Division and Company policies.
• Ability to travel domestically and internationally up to 15% of the time as required.

Requirements

• Bachelor’s Degree in Engineering or related technical field with 3-5 years of experience in quality control and/or assurance function, or equivalent education and experience.
• Intermediate knowledge of ISO-9001, Quality Assurance, and manufacturing improvement practices such as Lean and Six Sigma.
• Advanced knowledge of quality techniques such as Statistical Process Control (SPC), Deming Methods, 5-WHY, 8DS, etc.
• Advanced interpersonal communication and presentation skills required to communicate with employees, vendors, and customers.
• Advanced computer skills with emphasis on MS Office products and MRP/ERP systems.

Benefits

• Comprehensive Health Coverage: MEPPI pays up to 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) match of up to 4%.
• Generous Paid Time Off: Earn vacation after just 90 days, plus enjoy 12 paid holidays annually.
• Career Growth: Access to professional development programs and educational assistance.
• Employee Perks: On-site fitness center (Warrendale, PA), wellness program, profit sharing, and employee discounts.