Quality Assurance Engineer

About the role

Hanscom Federal Credit Union is a members-first organization guided by integrity, teamwork, innovation, and empathy. As a Quality Assurance Engineer in the Digital Innovation Department, you will join a dynamic, purpose-driven team committed to delivering exceptional service to members.

Location: Littleton, MA. This position follows a hybrid schedule of three days in-office and two days remote per week.

Pay

$91,993.80 to $114,992.25 per year (annual salary).

Benefits

• Medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• 401(k) plan
• Student loan paydown program
• Paid sick and vacation time
• Annual bonus program
• Flexible hybrid work schedule
• Career growth and development opportunities aligned to business needs

Schedule

Full-time, permanent position with a hybrid schedule: three days in-office, two days remote per week.

Responsibilities

• Identify, recommend, and implement industry-leading Quality Assurance tools and processes.
• Develop detailed test plans and test cases based on product requirements and specifications.
• Provide effort estimates for QA activities and contribute to project planning.
• Perform functional, integration, regression, and stress testing.
• Test user interfaces for usability, responsiveness, compatibility, and consistency across different devices, operating systems, and browser versions.
• Validate the correct implementation of design specifications.
• Identify, document, and track software defects.
• Collaborate with developers to resolve issues and retest fixes.
• Work closely with development, product management, and other teams to ensure a unified approach to software quality.
• Provide feedback to the development team on quality and collaborate on continuous improvement initiatives.

Requirements

• 3+ years of experience in software testing or quality assurance.
• Hands-on experience with mobile app automated testing tools and frameworks.
• Experience in mobile gaming industry a plus.
• Proficiency in writing and executing test cases and test scripts.
• Understanding of software development methodologies (e.g., Agile, Scrum).
• Strong organizational skills to manage multiple tasks and priorities.
• Proficiency with bug tracking and test management tools (e.g., JIRA, Zephyr Scale, Figma).

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; or a combination of education and equivalent work experience in a related role.

Physical requirements

• Able to bend, sit, and stand to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
• Capable of climbing/descending stairs in an emergency situation.
• Able to operate routine office equipment including computer terminals, keyboards, telephones, copiers, facsimiles, and calculators.
• Able to routinely perform work on a computer for an average of 6–8 hours per day when necessary.
• Able to work extended hours or travel off site whenever required or requested by management.
• Capable of regular, reliable, and timely attendance.

Working conditions

Work is performed indoors in a climate-controlled shared work area with minimal noise.

Mental and emotional requirements

• Able to perform job functions independently or with limited supervision and work effectively either alone or as part of a team.
• Able to read and carry out various written instructions and follow oral instructions.
• Able to complete basic mathematical calculations, spell accurately, and understand computer basics.
• Able to speak clearly and deliver information in a logical and understandable sequence.
• Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization, demonstrating the highest levels of customer service and discretion when dealing with the public.
• Able to perform responsibilities with composure under the stress of deadlines, requirements for extreme accuracy and quality, and/or fast pace.
• Able to effectively handle multiple, simultaneous, and changing priorities.
• Capable of exercising the highest level of discretion on both internal and external confidential matters.

Must be authorized to work in the United States.