Quality Assurance Engineer

Responsibilities

• Execute functional, regression, smoke, integration, accessibility, and exploratory testing across web applications and CMS platforms
• Create, maintain, and execute test plans, test cases, and automated test scripts
• Identify, document, troubleshoot, and validate defects using developer tools, logs, and network analysis
• Perform API, backend, and database testing using tools such as Postman and related technologies
• Collaborate closely with Engineering, Product, Delivery, and offshore QA resources throughout the software development lifecycle
• Participate in Agile ceremonies, requirements reviews, and release activities to ensure quality is considered early and often
• Contribute to test automation, AI-assisted testing initiatives, and continuous improvement of QA processes and tools
• Clearly communicate testing progress, risks, and quality recommendations to both technical and non-technical stakeholders

Qualifications

• 3+ years of experience testing web applications, SaaS products, or Content Management Systems (CMS)
• Strong understanding of software testing methodologies, Agile development practices, and the software development lifecycle
• Experience with manual testing, test automation, API testing, and defect management
• Proficiency with browser developer tools, debugging techniques, network logs, and troubleshooting complex issues
• Experience with accessibility testing and cross-browser/mobile testing
• Familiarity with automation frameworks such as Playwright, Cypress, Selenium, or similar tools
• Experience with API testing tools such as Postman and working with databases or backend services
• Strong communication, problem-solving, and organizational skills with the ability to work independently and navigate ambiguity
• Curiosity and experience leveraging AI tools to improve testing, analysis, or quality engineering workflows
• CMS, publishing, or large-scale web platform experience is a plus