Quality Assurance Automation Manager

Role Overview

We are seeking a Quality Assurance Automation Manager to lead our quality engineering efforts. This role involves balancing speed, quality, and risk to deliver high-quality features. The ideal candidate will be a hands-on leader who can guide a team, collaborate across disciplines, and drive the continuous improvement of our automated testing strategies and quality metrics. The hiring team is looking for a team player who is comfortable contributing to projects alongside the team.

Key Responsibilities

• Lead through context by articulating goals, priorities, constraints, and success measures.
• Balance speed, quality, and risk with sound judgment and long-term thinking.
• Research, initiate, implement, and collaborate on advanced automated testing strategies.
• Partner with technical and process team members including App Dev, DevOps, QE, Product, and Design.
• Build and maintain high-performing teams by setting clear expectations and providing hands-on guidance.
• Serve as a culture carrier by demonstrating ownership, candor, and accountability.
• Influence the development of a quality automation plan in collaboration with QE Leadership.
• Drive the reduction of escaped defects through effective quality practices.
• Track and report on key quality metrics to stakeholders.
• Ensure platform deliverables align with quality engineering strategy and best practices.
• Conduct performance reviews and support team development.

Required Qualifications

• Five years of professional work experience in Technology or a related field.
• Three years of professional experience in Quality Automation.
• Three years of management experience in Quality Assurance, including conducting performance reviews.

Technical Skills

• Expertise in quality automation and advanced automated testing strategies.
• Proficiency with testing methodologies including Snapshot, Functionality, API, Unit, and Component testing.
• Experience with Jira and Xray for test case management.
• Familiarity with Charles Proxy for use with native mobile applications.
• Knowledge of Git-based version control systems.
• Understanding of the potential impact of AI on mobile technologies.

Work Environment

This position requires the ability to work in a hybrid model, with a presence onsite in the Memphis, TN or Dallas, TX office three days per week. Occasional travel of up to ten percent may be required.

Benefits

• Supplemental benefits including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for Consultants to address questions around benefits and other resources, as well as a certified Career Coach.
• Access to a full list of benefits, programs, support teams and resources within the 'Welcome Packet' (available from an Everforth Apex team member).