Quality Assurance Analyst - Taxation.

We need to output HTML fragment with sections: About the role? The posting includes Department Information, Description Of Job, What You'll Do, Minimum Qualifications, Preferred Qualifications, Conditions Of Employment, etc. We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to these headings as appropriate. We must not repeat job title as heading. No Job ID etc. Remove boilerplate (cookie/navigation/legal/EEO etc). Preserve all substantive info. We need to decide which sections to include based on actual content. We have: - Department Information: mission, vision, values, benefits description (competitive benefits package). This could go under Benefits? Actually benefits described: PERA retirement, medical/dental/vision, disability, life insurance, FSAs, FMLA, PFML, 11 paid holidays, accrued leave, discounts. So we can create a Benefits section with that info. - Description Of Job: overview of role, mission, etc. Could be About the role. - What You'll Do: list of responsibilities. That's Responsibilities. - Minimum Qualifications: Requirements/Qualifications. - Preferred Qualifications: could be Skills or Qualifications. - Conditions Of Employment: maybe Requirements? Could be part of Qualifications or separate section like Requirements. But we should avoid thin sections; maybe combine Conditions Of Employment into Requirements or Qualifications? However they are substantive: public trust, tax filing, background check, driving record, etc. Could be a separate section like Requirements (or Conditions). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We have no explicit Pay or Schedule info. So we should NOT create Pay or Schedule sections because posting does not state them. We have Benefits info, so include Benefits section. We have Responsibilities (What You'll Do). We have About the role (Description Of Job + Department Information maybe). Could combine department mission into About the role. We have Requirements (Minimum Qualifications). Could also include Conditions Of Employment under Requirements. We have Qualifications/Skills (Preferred Qualifications). Could be Skills. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive info, not invent or summarize away detail. Must not include boilerplate like EEO, etc. Remove duplicated lines. We need to extract the substantive content. Let's parse the posting. Department Information: - Mission of CDOR: become a trusted partner to every Coloradan, helping them navigate complexities of government so they can thrive. Core values: service, teamwork, accountability, integrity, respect. Vision: empower businesses and individuals through quality customer service, innovation, collaboration. Celebrate diversity, support equitable inclusive culture, embrace differences for innovation. For more exciting info about DOR, enjoy this brief video! (we can ignore video link? It's not substantive? It's a reference; maybe we can keep mention but not necessary. Probably we can drop as it's just a prompt to watch video. It's not essential info. Might be considered boilerplate? It's not legal/EEO but it's promotional. Might be okay to keep but we can drop as not essential. Safer to drop. - As part of State of Colorado, DOR offers a competitive benefits package to permanent employees: list benefits. We'll capture benefits list. Description Of Job: - Colorado Department of Revenue (CDOR) Taxation Division searching for strategic detail-oriented professional to join as GRC Business Analyst (QA). Role: help protect integrity of Colorado’s tax administration. Work within GRC Unit, part of Research and Legislative Services (RLS) Section. Unit's mission: ensure Taxation Division follows best standards for risk management, quality control, legal compliance. Continuously review systems data, spot risks, look for ways to automate work, find ways to make daily business operations run smoother and more securely. As designated Staff Authority for QA, you will be go-to expert for designing technical, risk-based solutions that find errors, catch quality issues, automate review processes. Management and peers rely on specialized knowledge to help shape program policies and direct major compliance strategies. Instead of just following checklist, you will have freedom to decide how we evaluate operational excellence and compliance across department. In this position, you will balance high-level strategy with hands-on technical work. You will spend time building connections with different tax units, researching complex rules, using data to solve problems. Work directly impacts protecting taxpayer resources and making state government more efficient. What You'll Do (Responsibilities): List: - Analyze Business Environments: Study and document how different tax divisions operate, including processes, technical systems, cloud software. Use deep understanding to spot gaps and help teams work more effectively. - Develop Strategic Solutions: Critically review business data across state programs to find ways to improve compliance and efficiency. Write and present professional report findings and strategic recommendations to key stakeholders. - Create Performance Metrics (KPIs): Propose and design clear, measurable KPIs to grade quality of tax processes. Authority to decide which metrics—such as maximum allowable error rates—will define success for division. - Lead Quality Assurance Projects: Run QA projects from start to finish. Consult with stakeholders to define project scopes, prevent scope creep, use traceability matrices to ensure every business need is met. - Audit Tax Accounts & Catch Fraud: Regularly review high-risk tax accounts, refunds, transactions using data analytics and AI. Decide if transactions contain quality errors or indicators of fraud, employee theft, insider threats, report exceptions to management. - Write Queries and Code: Build and maintain data models using SQL and Python to extract and clean data from tax systems. Combine tax database extracts with other sources, analyze data, build visual dashboards to report findings. - Improve Screening Logic: Help refine GRC team’s search rules and screening systems. Suggest and test modifications—such as adding new data fields—to make fraud-detection models more accurate and reduce false positives. - Collaborate and Pivot: Support team members on ad-hoc projects and balance personal workload dynamically. Use strong organizational agility to adjust focus quickly to support urgent team goals and critical business deliverables. Residency Requirement Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights - This posting is only open to residents of the State of Colorado at time of submitting application. - Class Code & Classification Description: H1C4XX Analyst IV - Minimum Qualifications Experience Only: Seven (7) years of professional experience performing work directly related to duties of this position, including experience in any of the following areas: - Utilizing data extraction and analysis tools (such as SQL and Python) to develop, maintain, and/or enhance data analytics models. - Executing and managing Quality Assurance (QA) programs/initiatives and applying Governance, Risk, and Compliance (GRC) principles. - Reviewing tax data, accounts, refunds, and transactions for errors, variances to procedures, or signs of internal theft, corruption, sabotage, or fraud using IT tools and data analytics. - Formulating, developing, and presenting strategic solutions and/or recommendations to stakeholders to enhance organizational compliance, operational efficiency, and overall effectiveness. - OR Education and Experience: A combination of relevant college education (such as Accounting, Finance, CIS, IT, Business Administration, Public Administration, Data Science, or Statistics) and professional experience listed above that equals seven (7) years total. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. - NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Preferred Qualifications: - The ideal candidate will possess the following skills: - Advanced proficiency in utilizing data extraction and analysis tools (such as SQL and Python) to develop, maintain, or enhance data analytics models. - Demonstrated experience executing Quality Assurance (QA) programs and applying Governance, Risk, and Compliance (GRC) principles. - Hands-on experience auditing tax data, accounts, and transactions using IT tools and data analytics. - Proven experience formulating and presenting strategic recommendations to organizational leadership. - Proficiency in Google Suite. - Proficient in Microsoft Word and Excel. Conditions Of Employment With The CDOR: - Employees are in a position of public trust in performance of job duties and must operate in manner that maintains highest standards of honesty, integrity, and public confidence. - As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. - Final candidates must also complete a successful background investigation and reference check prior to appointment. - Certain positions based on duties may require scheduled background investigations. - Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. - To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who Have an assigned State fleet vehicle, Are required to operate a vehicle as part of the position, Utilize a State fleet vehicle as a pool vehicle. - Applicants must be legally eligible to work in the United States to be appointed to this position. - DOR uses E-Verify to confirm eligibility of all newly hired employees. - DOR does not provide sponsorship for employment-based visas. Minimum Qualification Screening: - Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. - Only complete applications submitted before the closing date of this announcement will be reviewed. - Applicants must meet the minimum qualifications to continue in the selection process for this position. - Do not use "see resume" or "see attached" statements on your application. - Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. - Part-time work experience will be prorated. - Recommended attachments: Resume, Cover letter - List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. - Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. - The eligible list established from this posting may be used to fill additional vacancies. - Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Appeal Rights: (likely boilerplate legal). We should remove appeal rights as it's legal/boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Appeal rights is legal; we should remove. Supplemental Information Equity, Diversity, and Inclusion Compliance: also boilerplate; remove. Thus we keep sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to include all substantive info from those sections. Let's craft HTML. We'll start with

  About the role

  then

  containing mission, vision, values, description of role. We need to preserve all substantive info: mission, vision, values, description of role (including details about GRC unit, etc). We'll combine. We'll avoid repeating job title. We'll include the residency requirement? That's a condition of employment; maybe include in Requirements? Could be part of Requirements (minimum qualifications). But