Jobs · Quality Assurance · Tennessee

Quality Assurance Analyst III

Knoxville Technology Council · Maryville, TN · 1 mo ago
Quality AssuranceFull-time

About The Team

Free form area to describe the department and group that this position will be working with. Describe projects, departments, teams, that this role interacts with. This can/should be updated for every job posting.

Primary Responsibilities

  • Creation, maintenance and execution of manual/exploratory test cases, and ability to identify and execute automation for common test scenarios.
  • Collaborate with direct team members as well as other team members and stakeholders across the enterprise and in the field to understand the key processes, technologies, business needs and requirements for supported business functions, and facilitate meetings.
  • Support other QA team members in mentoring and provide technical guidance to encourage ownership of goals, build morale, increase skills of others, and set a positive tone for the team.
  • Assist team in removing daily roadblocks to help provide a smooth high quality, and on time product delivery to the end user.
  • Lead the execution and reporting of detailed root cause analysis and issue triage to provide solution-based insight on areas of improved and deliverable quality.
  • Advocate for quality and driving positive change in all phases of the software development lifecycle, including customer issues and resolution SLAs, often providing recommended solutions and improvements to ongoing process and delivery.

Primary Qualifications

  • 5+ years' experience in Quality Assurance (Automation Testing background is a big plus)
  • Bachelor's Degree, preferably in Computer Science or Information Technology, or 5-7 years of equivalent experience
  • Experience working with a test management tool such as Tricentis qTest
  • Experience working in an Agile environment
  • Experience testing and working with IBM applications (iSeries AS400) a plus
  • Experience testing complex application architectures with multiple dependencies beyond the UI layer
  • History and experience pairing with developers and engineers to do root cause analysis and evaluation of test coverage based on requirements

Technical Skills

  • Agile Methodology
  • Defect Tracking Tools (Reporting Tools)
  • Functional Testing
  • Integration Testing
  • Performance Testing
  • Quality Assurance
  • Regression Testing
  • Stakeholder Engagement
  • System Testing
  • Test Automation
  • Test Management
  • Test Planning

Behavioral Competencies

  • Analytical Thinking
  • Comfort with Ambiguity
  • Communicating
  • Continuous Learning
  • Deliberative Decision Making
  • Information Seeking
  • Organizing and Documenting Information
  • Process Management
  • Quality Focus
  • Time Management

Why Clayton?

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

  • Quarterly profit share bonus program
  • Onsite gym with variety of classes, wellness, professional and personal development programs and much more!

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