Quality Assurance Analyst

Qualifications

• MUST have experience testing Salesforce applications, APIs, and integrations.
• 3 - 5 years of professional experience in software quality assurance or testing (or equivalent training/education).
• Solid understanding of the software development lifecycle and Agile methodologies, with proven experience performing test planning, test execution and defect management within the Scrum Agile or Scaled Agile Frameworks.
• Strong attention to detail with the ability to identify inconsistencies and edge cases.
• Strong analytical, problem-solving, and decision-making skills.
• Experience testing backend interfaces that use RESTful/SOAP APIs.
• Excellent in written clarity and documentation to articulate complex bug scenarios and technical requirements.
• Excellent in verbal articulation in interaction with both technical and non-technical members such as developers and business teams during testing process.
• Ability to work independently in a remote setting while maintaining strong collaboration with team members.
• Adaptable and quick learner with new systems, tools, and processes.
• Experience with data validation testing across integrated systems.
• Experience using Atlassian Jira and Confluence.
• Experience working in public health, healthcare, or government IT projects is a plus.
• Certification in Agile specific frameworks such as SAFe for Teams or SAFe Practitioner is a plus.
• Salesforce Associate Certification or Salesforce Administrator Certification is a plus.