Jobs · Quality Assurance · North Carolina

Quality Assurance Analyst

Grow in Greenville, NC · Greenville, NC · Today
Quality AssuranceFull-time

Qualifications

  • 3+ years of experience in software quality assurance, preferably within casino gaming, gaming platform integrations, SAS, G2S, or related interoperability testing environments.
  • Strong understanding of software testing methodologies, test case development, defect management, and quality assurance best practices.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and commitment to quality.
  • Familiarity with Agile/Scrum/SDLC software development methodologies.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Ability to effectively collaborate within cross-functional teams.
  • Proven ability to manage multiple priorities while maintaining a high level of accuracy and quality.
  • Experience documenting test results, defects, and testing metrics.
  • Experience validating regulatory compliance and interoperability requirements within highly regulated environments is a plus.
  • Experience using test management and defect tracking tools such as JIRA, TestRail, or Azure DevOps.

Requirements

  • Understand and champion the company’s Mission, Vision, and Values (MVV), serving as a positive ambassador for the organization.
  • Create and maintain quality assurance documentation, including test plans, test cases, test procedures, and test reports in accordance with established standards and processes.
  • Collaborate with Product Managers, Developers, QA leadership, and other stakeholders to define acceptance criteria, identify risks, and develop comprehensive testing strategies for new features and releases.
  • Interpret, execute, and continuously improve quality assurance processes to support product reliability and interoperability objectives.
  • Develop testing methodologies and procedures for identifying tracking, documenting, and reporting software defects and quality issues.
  • Verify that defect fixes are properly implemented and validated throughout the software development lifecycle.
  • Document test results, defect reports, and interoperability issues with clear reproduction steps and supporting evidence to facilitate efficient resolution by development and integration teams.
  • Ensure ongoing compliance with company quality standards, gaming industry regulations, and applicable technical requirements.
  • Design, develop, and execute test cases covering interoperability scenarios involving SAS, G2S, CMS, and related gaming platform integrations.
  • Validate data mapping, transformation logic, message formats, transaction flows, and system behavior across integrated environments.
  • Perform manual and automated testing to verify data integrity, protocol compliance, message processing, error handling, and end-to-end integration functionality.
  • Analyze test results and recommend enhancements to improve interoperability, system performance, reliability, and overall product quality.
  • Execute regression testing to ensure software updates, patches, and enhancements do not negatively impact existing integrations or interoperability workflows.
  • Participate in root cause analysis and contribute to process improvements aimed at increasing testing effectiveness and product quality.

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