Quality Assurance Analyst
Grow in Greenville, NC · Greenville, NC · Today
Quality AssuranceFull-time
Qualifications
- 3+ years of experience in software quality assurance, preferably within casino gaming, gaming platform integrations, SAS, G2S, or related interoperability testing environments.
- Strong understanding of software testing methodologies, test case development, defect management, and quality assurance best practices.
- Excellent written and verbal communication skills.
- Exceptional attention to detail and commitment to quality.
- Familiarity with Agile/Scrum/SDLC software development methodologies.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to effectively collaborate within cross-functional teams.
- Proven ability to manage multiple priorities while maintaining a high level of accuracy and quality.
- Experience documenting test results, defects, and testing metrics.
- Experience validating regulatory compliance and interoperability requirements within highly regulated environments is a plus.
- Experience using test management and defect tracking tools such as JIRA, TestRail, or Azure DevOps.
Requirements
- Understand and champion the company’s Mission, Vision, and Values (MVV), serving as a positive ambassador for the organization.
- Create and maintain quality assurance documentation, including test plans, test cases, test procedures, and test reports in accordance with established standards and processes.
- Collaborate with Product Managers, Developers, QA leadership, and other stakeholders to define acceptance criteria, identify risks, and develop comprehensive testing strategies for new features and releases.
- Interpret, execute, and continuously improve quality assurance processes to support product reliability and interoperability objectives.
- Develop testing methodologies and procedures for identifying tracking, documenting, and reporting software defects and quality issues.
- Verify that defect fixes are properly implemented and validated throughout the software development lifecycle.
- Document test results, defect reports, and interoperability issues with clear reproduction steps and supporting evidence to facilitate efficient resolution by development and integration teams.
- Ensure ongoing compliance with company quality standards, gaming industry regulations, and applicable technical requirements.
- Design, develop, and execute test cases covering interoperability scenarios involving SAS, G2S, CMS, and related gaming platform integrations.
- Validate data mapping, transformation logic, message formats, transaction flows, and system behavior across integrated environments.
- Perform manual and automated testing to verify data integrity, protocol compliance, message processing, error handling, and end-to-end integration functionality.
- Analyze test results and recommend enhancements to improve interoperability, system performance, reliability, and overall product quality.
- Execute regression testing to ensure software updates, patches, and enhancements do not negatively impact existing integrations or interoperability workflows.
- Participate in root cause analysis and contribute to process improvements aimed at increasing testing effectiveness and product quality.