Quality Assurance Analyst

Dinamic AS Group is adding a Quality Assurance Analyst to its remote team supporting premium travel planning, private experiences, customer communication, trip coordination, and travel sales.

About the role

In this position, you will review work outputs, records, and processes for accuracy, consistency, and compliance with documented standards while working with the records, systems, and teams used by Dinamic AS Group.

Responsibilities

• Review samples of booking, traveler, itinerary, supplier, and payment records against documented procedures, quality standards, and required fields.
• Identify errors, inconsistencies, missing information, and process gaps and record findings clearly.
• Track recurring quality issues and analyze patterns across booking and traveler-service workflows to identify likely root causes.
• Prepare quality metrics, exception summaries, and trend reports for travelers, suppliers, and internal travel teams.
• Work with process owners to verify corrective actions and confirm that resolved issues do not repeat.
• Maintain audit-ready quality documentation, review checklists, and evidence supporting completed checks for Dinamic AS Group.

Requirements

• Experience in quality assurance, operations review, data validation, auditing, or process control.
• Strong attention to detail and ability to apply written standards consistently.
• Comfort using spreadsheets, checklists, issue trackers, and reporting tools.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Dinamic AS Group's remote-work environment.
• Ability to complete a pre-employment background check.

Pay

$71,000 - $80,000 per year

Schedule

Full Time, 100% Remote — United States