Quality Assurance Analyst

CGI Federal is seeking a Quality Assurance Manager to support the Enterprise Logistics Management System (ELMS), a major Department of Defense enterprise application managing over 80 million assets valued at more than $141 billion. ELMS serves as the Department's Accountable Property System of Record, providing enterprise capabilities for property accountability, fleet management, real property, retail warehouse operations, internal use software, and financial reporting.

About the role

The Quality Assurance Manager ensures ELMS software, system enhancements, and sustainment activities meet established quality, efficiency, and performance criteria. This role evaluates the accuracy, robustness, reliability, and overall quality of ELMS software products using modern commercial QA tools, methodologies, and procedures. Responsibilities include supporting lifecycle quality control, overseeing performance metrics, and contributing to systemic improvements across the ELMS enterprise environment. This position is located in Harrisburg, PA.

Responsibilities

• Determine and apply modern commercial QA tools, methodologies, and procedures to identify software defects and evaluate overall software quality and efficiency.
• Support defining, estimating, and coordinating resources required for quality control across ELMS development and sustainment activities.
• Maintain quality levels across the full software and system lifecycle, ensuring alignment with ELMS performance, compliance, and readiness requirements.
• Assist in developing and implementing a comprehensive reporting and tracking program for performance-based system metrics.
• Monitor quality procedures, evaluate system performance, and analyze quality data to improve system efficiency and reliability.
• Ensure all ELMS updates, enhancements, and releases meet required standards and customer expectations for accuracy, usability, and compliance.

Requirements

• One (1) year of relevant experience.
• Experience determining and applying commercial products and procedures for identifying software errors and evaluating software quality and efficiency.
• US citizenship and a Secret clearance are required.

Qualifications

• Familiarity with quality assurance frameworks, defect tracking systems, automated testing tools, and enterprise performance metrics.
• Experience working within large Department of Defense systems or enterprise-scale IT environments.
• Strong analytical skills with the ability to interpret performance data and propose meaningful improvements.
• Strong documentation, communication, and collaboration skills.

Pay

A reasonable estimate of the current compensation range for this role in the U.S. is $62,900.00 – $139,300.00.

Benefits

• Competitive compensation.
• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.
• Wellness and well-being programs.