Quality Assurance Analyst
Job Description and Duties
The Crime Analyst (CA) II provides extensive, initial training to new Crime Analyst Is (CA I) in the Eligibility Clearance Unit, Firearms Record Review Team, Armed and Prohibited Persons Unit, Carry Concealed Weapon Background Team, Firearms Reporting Team, and the Employment Subsequent Notification Team. CA Is determine the eligibility of a person to own or possess a firearm and ammunition by querying various databases and analyzing the records obtained.
The CA II conducts quality control reviews of 10% of background eligibility checks made by CA Is to ensure the determinations are accurate. The CA II is also responsible for assisting with developing Quality Assurance Unit processing procedures, workload tracking logs, and unit statistical reports. The CA II provides one-on-one training on a regular basis, as well as group refresher trainings as needed, to the CA Is and other Bureau of Firearms staff with regard to eligibility check determinations and associated processes. The CA II acts in a lead capacity to resolve the most complex criminal and firearm record related issues specific to background eligibility checks. The CA II provides direction and assistance to staff on workload processes, conducts research, and works directly with law enforcement and other government agencies. The CA II works with the Application Development Bureau information technology staff to develop, test, and implement system enhancements to the section’s databases. In response to critical workload, the CA II may be required to work mandatory overtime and may not be granted time off during the months of November and December.
Working Conditions
DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired. Clearly indicate the Job Control (JC-521773) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only. A fingerprint check will be required.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Kelly Rivera
(916) 210-6082
Kelly.Rivera@doj.ca.gov