Quality Analyst II

About the Role

Interface with various members of IT, Quality Assurance, Project Management, Business Analysts, and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst will work with the QA Team on a per-project basis to develop, execute test plans, and run automation test scripts.

Responsibilities

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts through coordination with QA Manager and Team, Project Managers, Developers, Stakeholders, clients, and vendors
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established Standard Operating Procedures
• Maintain confidential information
• Perform other duties as assigned

Requirements

• Bachelor’s degree in a related field (e.g., Quality, Engineering, Business, IT)
• 2–4 years of experience in quality assurance, quality control, or process improvement
• Proven hands-on experience in test planning, execution, and creating comprehensive test documentation, including plans, cases, and scripts
• Skilled in using defect tracking tools, generating reports, and analyzing metrics to monitor quality and resolve issues
• Demonstrated ability to collaborate effectively with vendors, clients, and various organizational levels through strong written and verbal communication
• Adaptable to shifting priorities and able to perform in a dynamic work environment with professionalism
• Proficient in Microsoft Office applications, particularly Excel and Word, and capable of writing efficient T-SQL SELECT queries with Microsoft SQL Server
• Basic knowledge of web technologies (HTML, JavaScript, CSS) and familiarity with API testing tools such as POSTMAN and SoapUI

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health, and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health, and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. We put our people first and celebrate hard work while supporting you daily. Joining us means being part of a hyper-growth company with professional opportunities to accelerate your career.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone, or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Benefits

Integrity offers a competitive compensation package, including benefits that make work more enjoyable and provide peace of mind for you and your family.