Quality Analyst (Documentation)

About the role

We are seeking a Quality Documentation Center Analyst III to support the management, review, and control of quality-related documentation to ensure accuracy, organization, and compliance with internal procedures, customer requirements, and contractual obligations. This role requires a highly detail-oriented professional with strong organizational and communication skills who can effectively manage documentation processes in a fast-paced environment. The ideal candidate will have experience working with quality records, document control systems, and compliance requirements. A background in computer science or related technical disciplines is welcomed, particularly for supporting data analytics, reporting, and process automation initiatives.

Responsibilities

• Review, process, and maintain quality documentation in accordance with internal procedures, customer requirements, and contract compliance obligations
• Ensure documentation is complete, accurate, properly formatted, and routed in a timely manner
• Support the control, retention, retrieval, and archival of quality records and related documentation
• Coordinate with quality, engineering, manufacturing, and program teams to resolve documentation issues and obtain missing or corrected information
• Monitor documentation status and communicate progress, issues, and priorities to stakeholders
• Assist with audits, customer reviews, and compliance assessments by providing accurate quality records and documentation support
• Identify opportunities for process improvement in documentation workflows, record management, and reporting
• Support development of metrics, dashboards, and reporting tools to improve visibility into documentation quality and turnaround
• Contribute to data analytics and process automation efforts to improve efficiency and accuracy within the documentation center
• Maintain confidentiality, accuracy, and traceability of controlled records

Required Qualifications

• Bachelor’s degree with a minimum of 2 years of prior related experience, or graduate degree. In lieu of a degree, a minimum of 4 years of prior related experience
• Experience working with documentation control, quality records, contract compliance, or related administrative/analytical processes
• Strong attention to detail and ability to identify discrepancies, omissions, and formatting issues
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Ability to interpret and follow documented procedures, customer requirements, and contractual documentation requirements
• Proficiency with standard computer applications and document management systems

Preferred Qualifications

• Experience in aerospace, defense, manufacturing, or other regulated industries
• Familiarity with quality management systems, document control practices, and compliance requirements
• Experience supporting audits or working in controlled documentation environments
• Bachelor’s degree in Computer Science or related field
• Experience with data analytics, reporting tools, or process automation
• Knowledge of database tools, workflow systems, or scripting/reporting tools used to improve business processes

Key Competencies

• Attention to detail
• Contract compliance awareness
• Organization and prioritization
• Communication and collaboration
• Analytical thinking
• Process improvement mindset
• Accountability and follow-through

Schedule

4/10 Schedule - Day Shift