Quality Analyst

Duties And Responsibilities

• Create and maintain department analysis and reporting as needed.
• Drive vendor improvements through data, accountability, and leadership.
• Issue vendor chargebacks as needed and determine the next steps for current inventory and future production.
• Communicate with internal and external teams to ensure timely and effective problem resolution and go-forward action plan.
• Ensure all product is received based on Arhaus SOPs and address any discrepancies with internal/external parties.
• Reads and understands job aids/work instructions and/or follows oral instructions to execute the overall objectives of reduced quality/packaging returns and improved customer satisfaction component flow requirements.

Requirements

• Associates or Bachelor's degree in a relevant field such as: manufacturing, quality management or a related discipline is preferred.
• At least 2 years of quality/packaging/warehouse experience.
• Experience working within QMS systems, ownership of deviation investigations, OOS, CAPAs and Change Controls.
• Experience working with domestic and international factories and plus.
• Experience with regulatory and performance, and/or transit testing which includes (but not limited to): CPSC, BFMA, UL, ETL, and GCC.
• Must be proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis.
• Must be proficient in Microsoft PowerPoint.
• Must have strong organizational skills and be able to balance various tasks/projects.
• Must have strong verbal and written communication skills.
• Must have strong analytical and problem-solving skills.
• Must have a high level of ethics, integrity, judgment, and confidentiality.
• Must have a valid driver’s license.