Quality Analyst 1

About the role

We are seeking a full-time Quality Analyst 1 (Dive) at our Cary, NC office. In this role, you will be responsible for performing quality assurance activities for simple to moderately complex Garmin consumer products and/or software in a team-oriented environment. Local candidates highly preferred.

Responsibilities

• Demonstrate a complete understanding of quality assurance principles/methodologies and knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported
• Design test plans, scenarios, scripts, and/or procedures of simple-to-moderate complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary
• Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
• Document defects in defect management system and report defects to developers and work closely with engineering to assist in problem resolution
• Collect and analyze test results and beta user feedback (when applicable)
• Communicate product and/or project status to internal customers and product owners
• Investigate and verify issues reported to quality assurance for validity and reproducibility
• Verify software modifications in new software versions to prepare for implementation
• Assist in test case maintenance as necessary to keep repository current
• Participate in the definition and documentation of process improvements
• Train and mentor new quality assurance associates
• Participate and assist with the coordination of release deployments
• Perform system analysis techniques and procedures to determine software functional specifications for Garmin products

Requirements

• Associate’s Degree OR a minimum of 2 years equivalent combination of education and experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Relevant experience or training in product and/or software quality assurance processes and methodologies
• Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment
• Demonstrated strong and effective verbal, written, and interpersonal communication skills

Desired Qualifications

• Bachelor’s Degree
• Open Water Dive Certification or higher
• Outstanding academics (cumulative GPA greater than or equal to 3.5)
• Previous experience testing and developing/analyzing tests related to a Garmin core product market
• Relevant experience or training in creating test plans, conducting usability test, and/or writing test scripts