Quality Administrator

About the role

Our employees in 50 countries worldwide work with passion to enable high‑tech applications using strong metals such as tungsten and molybdenum. At the Plansee site in Franklin, USA, we transform semi‑finished molybdenum and tungsten products into complex components, leveraging decades of precision manufacturing and engineering excellence. This position is classified as Exempt.

Responsibilities

• QMS Administrative Support: Assist in maintaining QMS documentation under supervision to ensure compliance with AS9100 standards; follow established procedures to support quality system updates and changes; learn and apply basic continuous improvement concepts; compile document packages for customer portals; document control process revisions, formatting, and controlled distribution; ensure controlled copies are properly issued and tracked; identify and report documentation discrepancies to senior team members.
• Records Management: Maintain and organize quality records (digital and physical) for accuracy and accessibility; ensure proper filing, labeling, and retention in accordance with company policies; retrieve records for audits and internal requests as needed.
• Audit Preparation Support: Assist in preparing documentation and records for internal and external audits; help compile audit packages and organize supporting materials; learn audit processes and act as a support resource.
• Nonconformance & Corrective Action Tracking: Maintain accurate records of internally issued nonconformances; track timely root cause & corrective actions (RCCA); follow up on open items and escalate overdue actions to senior staff.
• Data Entry & Reporting: Generate basic quality notification reports under guidance; ensure data accuracy and completeness.
• Deviation Waiver Tracking & Monitoring: Maintain and monitor records of deviation waivers submitted to customers for review/approval.

Qualifications

• Associate’s degree is preferred.
• SAP experience is a plus.
• Administrative or quality‑related experience.
• Exposure to regulated environments (manufacturing, aerospace, AS9100/ISO) is a plus.

Skills

• Strong attention to detail and accuracy.
• Basic understanding of document control and record‑keeping principles.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to follow structured processes and instructions.
• Good organizational and time‑management skills.
• Effective communication and willingness to learn.
• Ability to interact across Quality, Production, Sales, and Engineering teams.

Benefits

• Medical – 90% paid with 100% reimbursement on deductible.
• Dental and Vision coverage.
• Flexible spending accounts.
• Company‑paid life and disability insurance.
• 401 K with company match.
• Time‑off benefits.
• And much more.

Pay

The base compensation for this position is between $55,000‑$65,000 annually, commensurate with skill and experience level. This role is also bonus eligible.